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Careers with JoJo

JoJo is one of the UK's fastest growing niche market multi-channel retailers, specialising in the baby and nursery market. Launched 20 years ago by the current MD, the company has grown organically year on year as a result of its innovative products, imaginative and quirky fashions, excellent customer focus and inspirational marketing and PR. With plans for 8 new stores per annum and international expansion, we offer small company values in an exciting and vibrant environment.

JoJo's head office in Newport, South Wales is the location for the Warehouse, Customer Service, IT and Accounts departments as well as the Retail Operations.

The Marketing, Design and Buying departments are based at JoJo House in Battersea, just around the corner from Battersea Park Station.

JoJo currently has many stores across the UK and is actively looking for new locations.

Our current vacancies are listed in the tab sections but should you have any general enquiries please email jobs@jojomamanbebe.co.uk

  • JoJo Stores
  • Head Office
  • London Studio
  • Nema Foundation

NEW STORE OPENINGS

Store Manager - Henley-on-Thames More >

Assistant Store Manager - Henley-on-Thames More >

Customer Advisor - Henley-on-Thames More >

Part Time Customer Advisors - Henley-on-Thames More >

LONDON

Part Time Customer Advisor - Balham More >

Assistant Store Manager - Dulwich More >

Customer Advisor - Northcote Road More >

Temporary Store Manager - Stoke Newington More >

EAST ANGLIA

Assistant Store Manager - Bishop's Stortford More >

Store Manager - Cambridge More >

Part Time Customer Advisor - Colchester More >

SOUTH WEST

Part Time Customer Advisor - Cheltenham (20 Hours) More >

Part Time Customer Advisor - Truro (22 Hours) More >

SOUTH EAST

Assistant Store Manager - Guildford More >

Part Time Customer Advisor - Guildford (24 Hours) More >

Assistant Store Manager - Harpenden More >

3x Part Time Customer Advisors - Hitchin - Various Hours More >

Store Manager - Richmond More >

Part Time Customer Advisor - Richmond (14 Hours) More >

Temporary Part Time Customer Advisor - Sevenoaks (24 Hours) More >

Part Time Customer Advisor - Tunbridge Wells (16 Hours) More >

Store Manager - Windsor More >

MIDLANDS

No Vacancies

Yorkshire

No Vacancies

North East

No Vacancies

North West

No Vacancies

Wales

Store Manager - Monmouth More >

Scotland

No Vacancies

Ireland

No Vacancies

Northern Ireland

No Vacancies

Channel Islands

Assistant Store Manager - Jersey More >

Part Time Customer Advisor - Jersey More >

No Vacancies

Design Admin Assistant (12 Month Contract) More >

Trainee Buyers Admin Assistant (12 Month Contract) More >

Product Development Admin Assistant More >

No Vacancies


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Social Media and PR Executive

About Us …

JoJo Maman Bébé has established itself (over 23 years of organic growth) as the number one boutique style nursery retailer in the UK with 70 stores and a thriving e-commerce department. The brand’s reputation has grown by word of mouth recommendation from parent to parent. The key to the success and customer loyalty is down to the design and innovation; attention to detail and pride in the work; and the ethical business practices. Finding the right team is paramount to ensuring the brand values are maintained and championed as the company grows.

About the role …

JoJo Maman Bébé is looking for an enthusiastic Social Media Executive to work in the PR and Marketing Team. With a non-hierarchical company ethos and the excitement of working with an ambitious and dedicated team, this role will suit individuals with industry and fashion knowledge, energy, and enthusiasm. Experience in creating visual and written content, an interest in current news topics, and creative thinking are also essential skills required. Key responsibilities:

  • Build the companies social profile through the creation of engaging content, working closely with the JoJo copy writer.
  • Co-ordinate and monitor all social channels on a daily basis, including, but not limited to Facebook, Instagram, Pintrest and Twitter.
  • Organise competitions/ partnerships with relevant brands to ensure a variety of competitions throughout the year. Maintain the schedule and ensure it co-ordinates with other campaigns.
  • Provide insight and feedback on performance of channels, content and campaigns.
  • Produce the KPI reports using Falcon Social for analysis of content, campaigns and merging trends with assistance and data provided by the e-com team.
  • Monitor media and relate posts and content to “hot” news topics.
  • Support PR team on an ad hoc basis.
About you:
  • Excellent written and verbal communication skills, including ability to write engaging copy
  • A self-motivated individual with a 'can do' attitude.
  • An idea’s person with a creative flair.
  • Extensive knowledge of social media channels, including but not limited to, Facebook, Twitter and Instagram
  • Excellent communication and organizational skills.
  • The ability to multi-task and be adaptable at short notice.
  • An ability to work within a fast-paced environment.
  • A good understanding of the JoJo brand and market positioning and the ability to enthuse others about the product and heritage of JoJo Maman Bébé and its core brand values.
  • If you would like to apply for the role please email your CV and a covering letter to:jobs@jojomamanbebe.co.uk

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Online Marketing Executive

About Us …

JoJo Maman Bébé, the award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 70 retail stores, a comprehensive website and catalogue and a thriving international trade business.

About the role …

The Online Marketing Executive role involves driving targeted traffic to the UK and Irish websites via all online acquisition channels including PPC, Search, Display, Retargeting, Mobile, and Social Media to deliver the online visits, sales and conversion targets.

Main responsibilities:

  • Setting up and optimising marketing campaigns to achieve ROI targets. Including writing copy for ads, controlling bid management and setting up testing strategy to achieve optimum CTR
  • Creating and executing SEO link building plans
  • Producing weekly campaign performance reports and analysis
  • Producing and maintaining CSV product feeds for Product Listing Ads and other online advertising opportunities
  • Managing the online marketing opportunities with 3rd parties to include promotions, advertising and competitions to drive targeted traffic to the JoJo site
  • Keeping up to date with changes and updates in the online marketing and search industry
  • Ensuring the Marketing Calendar is kept up to date and that milestones are hit
  • Working with the web team to ensure landing pages are optimised
About you:
  • Experience in multi-channel project management and delivery of e-commerce and web based solutions
  • Extensive knowledge of project management tools and project management experience
  • Experience of mapping data flows
  • The ability to manage multiple projects simultaneously
  • An understanding of e-commerce solution design and experience of working the Magento ecommerce platform
  • Experience of working in a multi-channel retail environment
  • A passion for all things ecommerce
To be considered for this role you must have at least 2 years’ of Marketing experience for a multi-channel retailer. You will have strong analytical and numeracy skills with advanced Excel knowledge and a passion for using data to make decisions. Whilst not essential, the ideal Online Marketing Executive will also have experience of international online marketing preferably to the American market.

If you would like to apply for the role please email your CV and a covering letter to:jobs@jojomamanbebe.co.uk

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Ecommerce Project Manager

About Us …

JoJo Maman Bébé, the award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 70 retail stores, a comprehensive website and catalogue and a thriving international trade business.

About the Role...

An immediate vacancy has arisen in the busy London Design & Marketing office to join the ecommerce department as an E-commerce Project and Data Manager.

The successful candidate will be responsible for understanding and mapping how data flows within the ecommerce area as well as full life-cycle management of e-commerce based projects, from needs analysis to successfully going live.

Main responsibilities include:

  • Understanding the e-commerce business needs and objectives and scoping the requirements specifications;
  • Liaising with the creative and technical teams to deliver e-commerce solutions on time, in budget and to the highest creative and technical standard;
  • Utilising project management tools, developing project plans, identifying and reserving the required resource, overseeing the day to day activities of each project to ensure timely and successful delivery;
  • Using the Magento platform to roll out new stores in different territories.
About you:
  • Experience in multi-channel project management and delivery of e-commerce and web based solutions
  • Extensive knowledge of project management tools and project management experience
  • Experience of mapping data flows
  • The ability to manage multiple projects simultaneously
  • An understanding of e-commerce solution design and experience of working the Magento ecommerce platform
  • Experience of working in a multi-channel retail environment
  • A passion for all things ecommerce
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to jobs@jojomamanbebe.co.uk

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Web - Digital Designer

About Us …

JoJo Maman Bébé, the award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 70 retail stores, a comprehensive website and catalogue and a thriving international trade business.

Summary of Role

Due to business growth and the imminent online launch in the USA, JoJo has a new vacancy for a digital designer to join the ecommerce team in the busy London Design and Marketing office.

Responsibilities:

  • You will design the visual aspect of everything digital:
  • Responsive web designs for desktop, mobile and tablet, lookbooks, responsive emails, banners and display ads for programmatic and affiliate advertising.
  • Ensure that your designs work within the established brand guidelines and are approved by the Head of Graphic Design.
  • Create and implement front-end web design on projects ranging from full site launches to one-off campaign pages
  • Move designs forward by keeping up to date with digital innovations and online design trends
About you:
  • Strong portfolio which showcases digital designs across mobile, tablet and desktop for responsive websites.
  • Firm knowledge of web standards, browser and device compatibility
  • You will be coding your designs to be built and function properly across all devices so you must have an excellent knowledge of HTML5 and CSS.
  • Demonstrable UX/UI design skills.
  • Experience of working directly with developers
  • A strong knowledge of Adobe suite, specifically Photoshop
  • Minimum of 2 years web design experience
  • Strong communication skills and the confidence to communicate with both peers and senior managers.
  • Educated to graduate level or equivalent commercial experience
Desirable Skills
  • Designing for Magento platforms
  • Knowledge of Indesign
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to jobs@jojomamanbebe.co.uk

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Finance Team – Account Assistant (USA)

We are looking for an experienced individual to manage JoJo Maman Bébé US Inc. accounting transactions up to TB level. The successful post holder will join a team of 10 in direct finance and a further 5 in wholesale sales ledger and will be required to demonstrate the ability to multi-task in a fast paced environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines.

General Description:

  • Purchase ledger including:
  • - Checking, matching and entering invoices from suppliers based internationally including US, UK, China and India
    - Preparing payment runs and allocating payments;
    - Reconciling purchase ledger at month end.
  • Sales ledger including:
  • - Posting receipts against customer accounts;
    - Working with the wholesale team to ensure the ledger is accurate;
    - Reconciling sales ledger accounts at month end.
  • Bank Reconciliations for all JoJo Inc. banks accounts including multicurrency accounts.
  • Reconciling intercompany accounts.
  • Balance sheet reconciliations for all JoJo Inc. accounts.
  • Assisting with year-end audit.
  • Any other ad hoc KPI reporting and analysis where necessary.
Essential Skills
    Essential skills required:
  • Advanced Excel skills.
  • Experience using Sage 200 or similar accounting software.
  • Strong reconciliation experience.
  • Strong attention to detail.
  • Strong communication skills.
  • Must evidence problem solving skills.
Desirable Skills
  • Experience in group accounting, especially involving US companies.
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to jobs@jojomamanbebe.co.uk

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Import/Export Co-ordinator

JoJo Maman Bébé launched as a tiny start-up in 1993 and has grown organically to become the UK’s leading independent mother and baby brand. With a head office and distribution centre in Newport, South Wales and Design and Marketing office in Battersea, London. The business continues to grow in a sustainable manner, without losing sight of its small company values.

Designing and contract manufacturing the majority of the product range (with 8,000 SKUs seasonally), we are an importer and exporter of maternity and children’s wear and product from around the world. We offer a truly Omni-channel route to market via a busy website, 70 UK and Irish stores, mail order catalogue and trade sales across the world, both to bricks and mortar and third party websites. From July 2015 a USA B2C website and catalogue will be launched, serviced from a third party DC based in New Jersey.

This role is integral to our continued success and will mean working with many different departments, meeting strict deadlines whilst being flexible with working hours dependent on the company needs.

The supply chain department is also responsible for Customs warehousing, CFSP and AEO compliance. HMRC Legislation changes regularly and the successful applicant must have the ability to learn and change working routines in line with demand. Prior experience within importing is an essential skill for this role.

Working with an already established team the successful applicant must have prior supervisory experience to manage the co-ordinators within this department.

Importing

  • Allocating DUCR numbers to each import and passing to the Senior Customs & Logistics Co-ordinator.
  • Shipping emails, ensuring all emails into the shipping inbox are actioned in a timely manner.
  • Updating PO dates on Elucid using outside resources to obtain freight ETA’s
  • Utilising Ricardo software to complete Customs warehousing declarations.
  • Liaising with all necessary departments on shipment delays and queries.
  • Working alongside Stock Control and the Goods In department on future delivery forecasts, daily delivery bookings and any freight issues / damages.
  • Advising the Freight Forwarders or Courier companies of any damaged or missing shipments, escalating to a line manager if needed.
  • Obtaining freight costs for all imports from the SFD, checking the final invoice matches prior to passing to the Senior Customs & Logistics Co-ordinator
Exporting
  • Handling and advising shipping procedures for Key Accounts, creating packing list and carton labels, ensuring all despatches are booked on vendor websites if necessary.
  • Checking and advising the correct shipping method to the International Department when needed for individual orders.
  • Completing stock checks for certain orders prior to picking and advising the International Department of findings.
  • Preparing and completing all courier related paperwork and bookings, ensuring any import related legislative forms are completed and uploaded with the booking.
  • Checking if export paperwork is needed and liaising with the relevant departments to gather the information needed for the application. Ensuring all applications to the chamber of commerce are completed in a timely manner.
  • Checking on the status of all undelivered shipments on a daily basis, liaising with the relevant couriers to help with queries
  • Liaising with the Picking Department with regards to daily international despatches.
  • Uploading tracking numbers for all international exports.
  • Chasing the Freight Forwarder and Couriers for POD’s and passing to the International Department if needed.
  • Updating and checking all daily despatches onto the Transport cost sheet.
  • Arranging and creating all manual export paperwork for sample request and none Elucid items, liaising with the International department located at the London office.
  • Checking and allocating the correct finance code for all courier invoices, checking transport costs match price quoted and duty cost for any high percentage values and bringing to the attention of the Senior Customs & Logistics Co-ordinator for commodity code checking.
  • Reading shipping guides highlighting any parts that will require action and creating a brief guide that can followed by all departments.
  • Quoting mail order shipments with our designated couriers and advising the packing department of carrier method, recording findings and analysing findings by country and reporting findings to the Senior Customs & Logistics Co-ordinator for further investigation.
Miscellaneous
  • HTS Code allocation to stock lines.
  • Duty and VAT investigations and reporting
  • Completing quarterly costings analysis on all couriers and Freight Forwarders to ensure we are receiving the correct level of service as well as good rates.
  • All other duties allocated by Manager.
Person Specification
  • Import/Export experience
  • Effective communicator
  • Flexibility and able to work under pressure
  • Excellent prioritisation skills
  • Ability to work as part of a team or as an individual
Essential Skills
  • Full knowledge of Incoterms
  • Man-Management Experience
  • Previous experience in Logistics/Freight importing industry
  • Excel and Microsoft office experience
  • Excellent communication written and verbal
Desirable Skills
  • Knowledge of Customs Warehousing legislation
  • Ricardo Software/Chief
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to amyb@jojomamanbebe.co.uk

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Senior Import/Export Co-ordinator

JoJo Maman Bébé launched as a tiny start-up in 1993 and has grown organically to become the UK’s leading independent mother and baby brand. With a head office and distribution centre in Newport, South Wales and Design and Marketing office in Battersea, London. The business continues to grow in a sustainable manner, without losing sight of its small company values.

Designing and contract manufacturing the majority of the product range (with 8,000 SKUs seasonally), we are an importer and exporter of maternity and children’s wear and product from around the world. We offer a truly Omni-channel route to market via a busy website, 70 UK and Irish stores, mail order catalogue and trade sales across the world, both to bricks and mortar and third party websites. From July 2015 a USA B2C website and catalogue will be launched, serviced from a third party DC based in New Jersey.

This role is integral to our continued success and will mean working with many different departments, meeting strict deadlines whilst being flexible with working hours dependent on the company needs.

The supply chain department is also responsible for Customs warehousing, CFSP and AEO compliance. HMRC Legislation changes regularly and the successful applicant must have the ability to learn and change working routines in line with demand. Prior experience within importing is an essential skill for this role.

Working with an already established team the successful applicant must have prior supervisory experience to manage the co-ordinators within this department.

Person Specification

  • Import/Export experience
  • Effective communicator
  • Flexibility and able to work under pressure
  • Excellent prioritisation skills
  • Ability to work as part of a team or as an individual
Essential Skills
  • Full knowledge of Incoterms
  • Man-Management Experience
  • Previous experience in Logistics/Freight importing industry
  • Excel and Microsoft office experience
  • Excellent communication written and verbal
Desirable Skills
  • Knowledge of Customs Warehousing legislation
  • Ricardo Software/Chief
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to jobs@jojomamanbebe.co.uk

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Website Executive

About Us …

JoJo Maman Bébé, the award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 70 retail stores and a comprehensive website and catalogue.

About the Role...

An immediate vacancy has arisen in the busy London Design & Marketing office to join the ecommerce department as a Front End Website Developer.

Main responsibilities include:

  • Coding new responsive pages using CSS, HTML, PHP, .Net and JavaScript
  • Embedding tracking code
  • Using Magento and Wordpress to build new pages and setup offers
  • Working with the web and graphics teams to change over the website twice a year at the start of each new fashion season
  • Ensuring any new content has been optimised for search engines
  • Creating and uploading new pages, banners and products on to the website
  • Activating weekly web offers and bestseller promotions
  • Monitoring website performance and raising any technical issues
  • Responding to any web related issues raised on the company IT support system
  • Help test new functionalities and designs on the website using multi variant testing
  • Monitoring and reporting website statistics using Google Analytics
About you ...
  • Previous experience of working as a Frontend Developer using Magento
  • Good knowledge of Wordpress, HTML, Dreamweaver, JavaScript, CSS and Excel
  • An aptitude for technology, understanding business performance and analysis
Other skills and qualifications that would be beneficial:
  • International website experience
  • Magento Front End Developer certified
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV and cover letter with salary expectations to ben@jojomamanbebe.co.uk

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Trainee Merchandising Assistant

An exciting new role supporting our Merchandising Team. Working across multi product categories and all business channels you will be expected to juggle a fast paced and changing workload and be able to multi task. This role offers great exposure to a dynamic and growing merchandising function.

Duties may cover all areas of admin, reporting, analysing, and branch merchandising and will include:

  • Working with the Assistant Merchandiser to formulate planning packs and to help plan stock flow, commitment, intake and distribution.
  • Supporting the Assistant Merchandiser to plan for new store openings
  • Assisting the Merchandising team to analyse historic sales patterns and trends as well as trading packs and regular analysis on stock levels, sales performance and purchasing.
  • Responding to store queries with information or changes in allocations.
  • Amending mins and maxes for stores and importing allocations for new season.
  • Importing price lists for new season and sale, amending hierarchies for product lines.
  • Assisting in managing the outlet website and stock for outlet stores
  • Create, upload and manage trade pricelists and assisting International with stock availability info, prices and other queries.
The successful candidate will be an allocator or recent graduate with strong mathematical and analytical skills. Potentially you will have worked in retail. Ideally you will have had some experience or placement within the merchandising department of a multi-channel retailer and be looking to step forwards into a rewarding career path. You will demonstrate the following skills:
  • Excellent verbal and written English plus strong communication skills.
  • Excellent knowledge of Excel
  • Proven numerate and analytical skills plus strong attention to detail
  • Excellent organisational and problem solving skills.
  • Proactive character happiest in a busy, whilst friendly, atmosphere.
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV, covering letter, availability to work/notice period and salary expectations to Daniel Baker, Merchandising Manager, to daniel@jojomamanbebe.co.uk

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Junior Designer

An exciting role as part of our in-house design team working across multi product childrenswear, babywear, maternitywear and nursery products and toys. You will be part of a fantastic team designing in line with the JoJo brand identity.

Perfect for someone who enjoys working at a fast pace and enjoys the challenge of designing diverse product areas. Duties cover all areas of design and design approvals from conception to final product and will include.

  • Researching and presenting trend information via a variety of resources & trips.
  • Participating in range reviews & comparative analysis - developing ranges accordingly.
  • Drawing up illustrations for approval and completing detailed specifications.
  • Developing all-over and placement prints plus appliqué & embroidery designs.
  • Liaising with Technologists to issue specifications and reviewing samples to ensure the design vision is correctly interpreted.
  • Maintaining in house design records, administration and systems.
  • Liaising with factories as appropriate to ensure designs are understood and critical path approval dates are met.
  • Designing, issuing and managing accessories, labels and packaging.
  • Specialising in childrenswear and women's maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 70+ stores, a comprehensive website and catologue business and expanding international customers. JoJo offers great opportunities for career progression and development.

The successful candidate will be currently working at Junior Designer or Assistant Designer level responsible for your own designs and development and Administration.

You will have a strong understanding of the role and a natural aptitude for our style of design. You will have had at least 3 years' experience with 2 years as Assistant Designer or higher, and ideally some within a fast paced supplier business and also a niche lifestyle brand.

You will have experience working directly with factories. You must be experienced in producing all over print artwork. Experience in childrenswear would be Advantageous. You will demonstrate the following skills:
  • Excellent verbal and written English plus strong communication skills.
  • Excellent knowledge of Adobe Photoshop and Illustrator for CAD, Print and Graphics.
  • Good understanding of garment construction, trims, fabric qualities and print methods.
  • Good understanding of designing for childrenswear and British Safety Standards.
  • Excellent organisational and problem solving skills.
  • Confident working knowledge of Excel level 2 or above.
  • Be able to multi task and manage fast paced workloads and tight deadlines.
  • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
  • Proactive character happiest in a busy, whilst friendly, atmosphere.
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV, covering letter, availability to work/notice period and salary expectations to jobs@jojomamanbebe.co.uk

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Technical Lead

We are looking for a talented and ambitious former programmer/developer with proven project management skills. You will need to facilitate and direct the software developments required for us to grow as a cutting edge Omni-channel global retailer. With the ambition and ability to grow with the business you will offer the essential link between all other departments; your role will be instrumental in facilitating our growth to the next level.

Working closely with the board of directors you need to be exceptionally energetic, hands-on and passionate. Please contact HR for a full job description.

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Data Administrator

JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi-channel Maternity, Childrenswear and Baby Product retailers. Whilst the company has expanded, we retain "small company" values and are committed to offering our employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

Due to expansion of the IT Department, we are looking for a Data Administrator as follows:

As this is a support centric SQL Server DBA role, you will be largely responsible for providing operational support database services to the organization. Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g.: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.

This SQL Server DBA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with Management and end users to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.

Main responsibilities to include, but not exclusive to:

  • Support of all functions associated with the design, implementation and maintenance of SQL Server databases including security, back-up, logging, reporting and recovery procedures
  • Support of all technical aspects of the company databases and processes
  • Creation of, and support of Report writing under both Crystal and SQL Reporting Services. Ensure data can be provided to support reports and various reporting requirements
  • Transform data via standardization, cleaning, data repair, matching, and de-duping
  • Assist in managing data from multiple sources including internal, external, and 3rd party data, primarily Elucid
  • Assist in maintaining and improving database operational efficiency
  • Perform daily, weekly, and monthly data maintenance tasks
  • Assist in client support and setup configurations
  • Assist in deliverance of I.T. Support to strict SLA’s via support system, phone, email and direct face to face channels
  • Configuration and support of multiple disparate devices
  • Test various internal applications and third party apps for data integrity and security
  • Perform daily, weekly, and monthly data maintenance tasks
  • Assist with Backup and DR procedures
Skills Required: ESSENTIAL
  • Good Team working skills - Strong problem-solving and organisation skills
  • Demonstrable strong SQL understanding of all language concepts, principles, and data structure practices, theories and methodologies
  • 
  • Ability to write and troubleshoot SQL Code and design (stored process, functions, tables, views, triggers, indexes, constraints )Knowledge of RDBM database structures across multiple variations of SQL
  • Experience of SSIS, DTS, or other mass data manipulation services across multiple networks
  • A good knowledge and understanding of XML mark-up language
  • Solid acquaintance with multiple operating systems and their interoperability across multi-channel tiered systems - General understanding of distributed computing and network architectures
  • An understanding of principles to ensure data availability using non-disruptive administration tactics
DESIRABLE
  • A high level of accuracy and attention to detail
  • Certification and recognized qualifications in a related ITIL subject
  • The ability to work under pressure and meet deadlines
  • An understanding of data protection and security issues
  • Experience of data environments that are required to be up and available 24x7
  • Documentation skills for processes and procedures
To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk.

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Customer Service Team Leader

JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with a nationally expanding retail portfolio, a thriving e-commerce presence, and a growing international trade department. The key to our success and customer loyalty is down to our high standards of customer service; our design and innovation; attention to detail; pride in our work and our ethical business practices. We may have grown into a major retailer but we haven’t forgotten our roots for providing quality and value for money. The emphasis we place on service means we are a business our customers can trust. We work within a non-hierarchical structure, our success is very much a team effort.

Although we have expanded fairly rapidly, we retain ‘small company’ values and are committed to offer our employees a competitive salary, generous discount, training and development and a fun and friendly working atmosphere.

MAIN PURPOSE OF JOB:

The CS centre is based at our Head Office in Newport, South Wales. Working alongside the CS Manager, this is a critical role with responsibility for managing a small team during evening opening hours (until 10pm)

The primary responsibility of this role is to be accountable for the successful operational running of the CS centre in the CS Managers absence and be an inspirational ambassador of JoJo; understanding and promoting our “Mission Statement” and “Vision”.

As a Team Leader, you will need strong leadership and people management skills in order to get the best out of a team. Working with the CS Manager, procedures and processes will be continually reviewed to ensure that the team have the necessary tools and guidance to keep customer service standards the priority.

The role requires you to have a natural interest in people and a desire to inform and help our customer on many different levels. As well as managing the team you will be expected to sit alongside them and deal with the day-to-day queries. You will need the ability to learn and retain a high level of product information and use this to help our customers with many diverse queries. These can be more information about a product, a query with an invoice, chasing a delivery or handling a customer complaint. To achieve this we offer in-house training via one-to-one, group and computer-based training; however, you will need a self-develop mentality and a curiosity to learn new products independently to completely succeed in the role.

Main responsibilities to include, but not exclusive to:

  • In absence of the CS Manager, taking responsibility for the customer service department;
  • To take escalated calls, queries from customers;
  • Monitoring staff, providing encouragement and constructive feedback;
  • Monitor call queue;
  • Assist to process telephone mail and fax orders;
  • Working with the Senior Customer Service Advisors to achieve excellent levels of service.
  • Ensuring that Health and Safety procedures are adhered to;
  • Responsibility for ensuring the security of the premises at shift end;
  • Ensuring that customer complaints are fully investigated to get to the root cause and provide a satisfactory resolve for both customer and company;
  • KPI reporting.
Knowledge, Skills and Experience required: ESSENTIAL
  • Proven track record of leading a team in a customer service environment;
  • Previous Contact Centre experience;
  • 
  • Ability to communicate clear and concise use of English, both verbally and in writing;
  • Excellent telephone etiquette;
  • Excellent Customer Service skills;
  • Ability to work as part of a team;
  • Highly motivational;
  • Excellent organisation skills, with the ability to plan objectives and strategies;
  • Confident and influential to help inspire the commitment of team members to meet company goals and objectives.
Please forward CV and salary expectations to jobs@jojomamanbebe.co.uk.

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Specialising in childrenswear and infant products plus women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 65+ stores, a comprehensive website and catalogue business plus expanding international trade customers and an imminent launch in the U.S.

JoJo offers great opportunities for career progression and development.

Head of Garment Technology

We are looking for an experienced Garment Technologist to lead the busy technology team of six. This role offers the right candidate a great chance to implement and develop skills across a wide sphere of technology in an exciting, hands on design, development and buying team. Unlike many other companies we design in house and work directly with factories to produce our own label goods which provides a dynamic workplace and opportunities for growth.

Covering a wide remit of children’s, baby clothing, accessories, and maternity wear, plus multi-product areas - hard & soft - such as plastics, toys and furniture, the role will suit someone keen to get a broad range of knowledge in their career and a varied day!

You will ensure that our designs are produced to the highest quality, safety & compliance standards for the UK and international markets. You will also ensure product is delivered on schedule from a strong, ethical supply base.

The ideal candidate will have been in the industry for 8+ years and will be looking for a new challenge. You must have a background in children’s wear garment technology in a senior or managerial role. Additional experience in ladies/maternity wear or with soft goods or toys would be a bonus. It is essential that you have been exposed to international compliance requirements in children’s clothing or products. You will be a strong communicator, a good leader and have the ability to work under pressure, meeting tight deadlines.

As JoJo is both a manufacturer and retailer it can be a very rewarding role.
    Duties to comprise all areas of process management, department strategy, team development and hands on specifications, sampling and production, including:
  • Advising & supporting your team and the Design & Buying teams to develop ranges using the right fabrics, construction, processes and suppliers.
  • Ensuring designs are issued with accurate specifications, including sketches, grading charts, testing requirements and risk assessments.
  • Setting the strategy and processes for quality control management and training as required, leading remote QC in Wales
  • Controlling production with factories, problem solving quality and production issues.
  • Driving continual improvement in performance and quality. Setting testing strategy and requirements for business needs.
  • Assessing the impact of changing UK and international compliance requirements as the business expands, or as new product areas are developed. Managing the implementation of change and training as required.
  • Responsibility for updating company knowledge and training teams on fabrics, qualities, testing, standards, legislation and compliance.
  • Utilising tools such as reviews, store feedback and returns reports to identify issues and action change. Reviewing range fits and block assessments as required.
  • Managing relationships with suppliers in line with company ethos. Supporting team and resolving issues.
  • Auditing the supply base in line with company standards and ensuring records and diligence maintained, implementing change as required.
  • Travelling to factories worldwide to audit, manage development, sampling and production and representing the company effectively.
  • Managing information the team need to provide to the suppliers, development teams and to the rest of the business.
  • Developing processes to ensure information managed effectively and adapting processes to accommodate change
  • Ensuring team and inter-company processes are efficient and productive.
The successful candidate will have experience in the technology department of a quality international lifestyle brand and will have the following skills:
  • Excellent verbal and written English
  • Excellent communication skills and a keen eye for detail.
  • Qualified with an appropriate NVQ or higher and 8+ years in a relevant background.
  • Comprehensively computer literate, with a good knowledge of Excel.
  • Be able to efficiently multi-task, be highly organised.
  • Experience of travelling to and working with foreign suppliers.
  • Experience of working with childrenswear, UK legislation and standards.
  • Experience of international compliance requirements.
  • Experience of managing a team within a developing business.
  • Proven relationship building skills and ability to effect change.
Please send CV, covering letter including notice period and salary expectations to Mel Brown at mel@jojomamanbebe.co.uk. for which you would like to be considered for.
Please note that due to the volume of applications we receive, we are only able to contact those who may be invited to interview.

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Customer Service Advisor

JoJo Maman Bébe is one of the UK’s prominent multi-channel Maternity, Childrenswear and Baby Product retailers. The business continues to grow in a sustainable manner, without losing sight of our small company values.



To provide excellent customer services to new and existing customers, provide support to Customer Services Manager in her absence.

Main Responsibilities

  • To take escalated calls, queries from customers
  • In absence of Customer Services Manager, taking responsibility for the customer service and order taking department.
  • Respond to letters/emails either verbally or written.
  • Monitoring staff, providing encouragement and constructive feedback.
  • Monitor and record staff lateness and absence.
  • Monitor call queue
  • Assist taking orders
  • Various Administration tasks
  • Ensuring that Health and Safety procedures are adhered to
  • Rotational responsibility for ensuring security of the premises
  • Securing premises at shift end


General
Specific duties may be assigned to any individual who shows the attitude and competence to take on additional responsibility.

Knowledge, Skills and Experience required
    The job requires:
  • good communication skills
  • previous call centre experience
  • excellent customer service skills
  • ability to work as part of a team


Please forward your CV and covering letter to amyb@jojomamanbebe.co.uk. for which you would like to be considered for.

Please note that due to the volume of applications we receive, we are only able to contact those who may be invited to interview.

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International Trade Customer Service

The International team works across both JoJo sites; with large account management, sales and marketing coming out of the London office and all other support based at the head office in South Wales. The successful post holder will need to be flexible and happy to travel, particularly between Newport and London, with a possibility of occasional overseas travel.

Given the international nature of the role flexibility is key as the role will predominantly involve evening work.

The successful post holder must be a team player with the ability to multi-task in a fast paced environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines. The ability to manage the accounts in a professional manner is an essential element of this role.

Key Responsibilities:

  • Collation of and processing of wholesale orders from new and current accounts including checking specific customer requirements with regards to shipping, discounts and restrictions (using Customer Tracker and liaison with Manager of International Trade Department in London).
  • Providing first contact customer service for individual multinational customers, including web order input issues, stock queries, communication of stock shortages, delivery queries, returns and customer complaints.
  • Escalating complaints to Credit Manager and Manager of International Trade Department when necessary.
  • Managing the returns process.
  • Looking for ways to upsell to the customer where possible.
  • Communication of customer service issues within operations team and with London sales and marketing team.
  • Assisting in some Credit Control based administration duties (including taking credit card payments) for proforma and credit customers.
  • Build close relationships with and offer support to the Sales Reps in the USA and Canada; making sure they understand the JoJo processes.
  • Strong understanding and management of the in-house software Elucid, the Trade website and the Order Tracker systems.
  • Providing cover for other Newport based team members when necessary.
Core Skill Set Requirements:
  • Excellent customer service skills, with experience in a customer service role.
  • Good attention to detail and accuracy using Excel/Word.
  • Excellent communication skills (both verbal and written) and organisational skills.
  • Complete understanding of benefits and features of the entire collection available to sell.
  • The ability to multi-task and be adaptable at short notice.
  • An ability to work within a fast-paced environment, remaining calm under pressure.
  • The ability to deal with multiple, and at time complex customer service problems
  • A good understanding of the JoJo brand and market positioning throughout the World and an ability to enthuse others about the product and heritage of JoJo
Personal Profile: E = Essential competencies D= Desirable competencies
  • E – Proven customer service skills
  • E – Working knowledge of Word, Elucid, Order Tracker and trade website, or similar systems
  • E – Enhanced Excel skills
  • E – Critical eye for detail
  • E – Proven team player
  • E – Ability to work flexible hours, including evening work
  • E – Ability to travel, including possible occasional international travel
  • D – Multi-lingual
  • D – Previous international retail experience
  • D – Hold full UK driving license


If you would like to be considered, please register your interest or forward your CV to HR hr@jojomamanbebe.co.uk.

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International Trade Exec (new Accounts)

JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with currently 60 UK stores, a thriving e-commerce presence, and a growing international department. The key to our success and customer loyalty is down to our design and innovation; attention to detail and pride in our work; and our ethical business practices.

Our international department is in the process of rapid expansion with major wholesale and distribution contracts established on a monthly basis. The International team has recently restructured the department, and this role has been modified from its original structure. The successful post holder must be a team player with the ability to multi-task in a fast paced environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines. Also to be able to manage the accounts in a professional manner is also an essential element of this role.

Key Responsibilities:

  • Collation of and processing of wholesale orders from new and current accounts
  • Liaison and strong communication skills with individual multinational customers
  • Constantly look for ways to increase sales on each order
  • Work closely with Merchandising to ensure all data is accurate and updated on new season wholesale price documents
  • Good liaison and communication regarding accounts/stock/orders and Elucid information with the International Trade Finance team based in Newport
  • Cover for International Trade Exec (Key Accounts)
  • Close relationship and support for Sales Reps and Distributors; making sure they understand the JoJo processes and to ensure that they have everything they need to sell JoJo
  • Strong understanding and management of Elucid, Trade website and Order Tracker
Core Skill Set Requirements:
  • Good attention to detail and accuracy using Excel/Word
  • Results orientated with constant interest in sales strategy and targets
  • Complete understanding of benefits and features of the entire collection available to sell
  • Excellent communication and organisational skills
  • The ability to multi-task and be adaptable at short notice
  • An ability to work within a fast-paced environment, remaining calm under pressure
  • The ability to deal with multiple, and at time complex customer service problems
  • A good understanding of the JoJo brand and market positioning throughout the World and an ability to enthuse others about the product and heritage of JoJo
Personal Profile: E = Essential competencies D= Desirable competencies
  • E – Working Knowledge of Word, Elucid, Order Tracker and Trade website
  • E – Enhanced Excel Skills
  • E – Proven Customer Service Skills
  • E – Critical eye for detail
  • E – Proven team player
  • E – Ability to travel internationally
  • D – Multi-lingual
  • D – Previous international retail experience
  • D – Hold full UK driving license


If you would like to be considered, please register your interest or forward your CV to HR jobs@jojomamanbebe.co.uk..

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Multichannel Technical Project Manager

This is a newly created role to enable continued business growth in an efficient and systematic manner. You will be responsible for developing and delivering initiatives that drive the business forward via multichannel routes, which will assist in sales growth and enhance the user experience. Working closely with the Board, the Head of IT and the E-commerce Manager, the Multichannel Project Manager will identify business growth opportunities, recommend solutions and take responsibility for the technical delivery of projects.

JoJo Maman Bébé launched as a tiny start-up 21 years ago and has grown organically to become the UK’s leading independent mother and baby brand. With a head office and distribution centre in Newport, South Wales and Design and Marketing office in Battersea, London the business continues to grow in a sustainable manner, without losing sight of its small company values.

Designing and contract manufacturing the majority of the product range (with 8,000 SKUs seasonally), we offer a truly Omni-channel route to market via a busy website, 65 UK and Irish stores, mail order catalogue and trade sales across the world. From July 2015 a USA B2C website and catalogue will be launched, serviced from a third party DC based in New Jersey.

JoJo is currently run on the multi-channel software ELUCID from Sanderson Plc., which handles the WMS, EPOS and web platform via a responsive website and CRM.

Role overview:

The successful candidate will be a commercially focused technical project manager with excellent experience and proven project management, communication and influencing skills. Ideally you will demonstrate knowledge of high volume E-Commerce transactional web and mobile sites. Experience of multi-channel retail platforms is desirable, but not essential for the success of this role.

A key aspect of the role is to manage UAT to asses if applications can support day to day business and user scenarios, all of which will assist in the reduction of ongoing project costs. The ability to test code written by others will be required; therefore previous coding skills would be advantageous, but not essential. It is more important to be able to detect and rectify defects within the system from project specification to completion prior to user experience.

The position will be best suited to a technical E-Commerce Manager who enjoys working on end-to-end software implementation and UAT management, with the need to become fully immersed in understanding the architecture and user experience. Particular interest in strategic performance of E-Commerce, ERP/CRM solutions; including warehousing, merchandising, payment gateways and business intelligence is important. You will have the ability to lead and facilitate the direction of other team members by sharing the responsibility and ownership in tandem with the teams’ skill base and capabilities. This role will be essential for the success of future projects as the company continues to expand both in the UK and globally.

Main responsibilities to include:

  • In the first instance manage the design and integration of a new Magento based web platform for the launch of the USA B2C business model. Go live date July 2015.
  • Implement and manage full UAT across all current applications and future projects.
  • Proactively manage the technical integration of the new Magento website into Elucid, Sage and the USA DC’s WMS.
  • Identify & implement technical developments to streamline business processes, for example the in-house designed PLM system.
  • Work with the E-commerce and marketing teams on the development and integration of third party software to improve the technical functionality of the E-Commerce platforms.
Key skills will include:
  • An understanding of the brand and market positioning in the UK and the ability lead the technical advancement of the brand in line with the Board’s growth projections and business development plans.
  • High volume e-commerce experience is essential. Multichannel and retail experience would be advantageous, but is not essential.
  • Proven experience of working with Magento.
  • Must be highly competent in mapping User Experience and focusing on the customer journey.
  • Proven experience of managing UAT, defining and managing test plans.
  • Meticulous attention to detail and customer led focus is essential.
  • Experience of Wireframing is desirable.
  • Significant management and understanding of the complete software development lifecycle for high transactional, resilient and performance critical ecommerce web-sites.
  • The ability to learn and understand the technical needs of each department and how they should integrate with the other areas of the business.
  • Proven experience and success of technical Project Management, with Agile knowledge desirable.
  • Proven experience and success of identifying technical requirements, researching solutions and developing strategy.
  • A thorough understanding of the fashion retail industry is preferable, but not essential.
  • Excellent written and verbal communication with the need to be able to effectively communicate with technical and non-technical personnel.
  • Exemplary organisation skills including the ability to set up new processes and training where required.
  • Proven experience of managing expectations and relationship building across stakeholders.
  • The role will be London based, however the ability to travel to the head office in Newport and other destinations will be required on an ad-hoc basis.


If you would like to be considered, please register your interest or forward your CV to HR jobs@jojomamanbebe.co.uk..

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Customer Services Manager

JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

General Description:

  • Setting up trade accounts in Elucid and Sage in a timely and accurate manner;
  • Assist in the flow of trade orders by managing collection of payment in a timely manner in conjunction with communicating with all operational departments to point of despatch;
  • Assist in other Credit Control based administration duties (including taking credit card payments) for proforma and credit customers;
  • Ensure all trade Customers are set up with the correct tax code and ensuring Customs and Excise export rules are followed at all times;
  • Managing customer service expectations regarding after sales issues;
  • Close liaison with supply chain, warehouse and offsite sales team (London) to ensure timely completion of despatch and invoice process;
  • Liaison with US and Canadian reps;
  • Liaison with courier companies where necessary;
  • Creating and maintaining a fluid filing system for International Trade Department, including obtaining and filing all relevant export documentation.
  • Upkeep/audit of trade accounts ensuring accuracy of information and confidentiality at all times.
Essential skills required:
  • Strong excel and Microsoft office skills.
  • Strong communication and influential skills.
  • Strong organisational skills.
  • Must be flexible.
  • Must evidence problem solving skills.
Desirable skills:
  • Credit control experience (International experience desirable, must be comfortable calling and emailing overseas customers).
  • Experience using Sage 200 or similar accounting software.
  • Export knowledge, including raising commercial invoices and packing lists.
  • Languages – (especially French)
  • Experience using customer web portals.
We will consider this role as a secondment from another department,a trial period could be accommodated if desired.

If you would like to be considered, please register your interest or forward your CV to HR hr@jojomamanbebe.co.uk.

Closing date, 12 noon, Wednesday 1st April 2015

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Customer Services Manager

Our customers are the most important part of the business and we pride ourselves on the service that we provide. Our CS centre is based at our Head Office in Newport, South Wales and assists customers from all channels of the business, mail order, website/social media and retail.

This is a critical role with responsibility for overseeing the CS function and ensuring that the high standards of customer relations are maintained across all channels of the business. The post holder will need strong leadership and people management skills in order to get the best out of a team. Procedures and processes should be continually reviewed to ensure that the team have the necessary tools and guidance to keep customer service standards the priority.

With planned growth in the USA and continuous expansion in the UK, the post holder will be a key influence in driving the department forward. This expansion results in opportunities for alternative types of working, including homeworking, allowing us to provide a seamless, consistently high level of support to all our customers.

The use of social media as a channel of communication has become an integral part of the departments’ communication with our customer base and the post-holder will need to understand, embrace and champion all types of social media communication.

Key Responsibilities:

  • A strong technical understanding of the CS environment;
  • A comprehensive understanding of social media interaction;
  • Commitment to delivering the highest level of customer service via all channels;
  • Root cause analysis to ensure customer complaints are fully investigated and solutions found;
  • Training and development abilities, including training staff in our retail stores to ensure consistent delivery of customer service standards;
  • Strategic abilities to drive the synergy between all channels of the business;
  • KPI development and reporting.
Duties might include
  • Proven track record of leading a team in a customer service environment;
  • Experience gained from a multi-channel retailer would be advantageous;
  • Experience of working with the challenges presented by different time zones and cultures;
  • Understanding and use of social media as a channel for customer liaison;
  • Experience of alternative methods of working e.g. homeworking would be advantageous;
  • Highly motivational;
  • Strong influencing and negotiation skills;
  • Ability to compile and analyse data;
  • Excellent written and verbal communication skills and attention to detail;
  • Able to travel and incorporate overnight stays away from home;
  • Full, clean driving licence.
The Benefits
  • Incremental holiday entitlement, 20 days rising to 30 days p.a. (plus bank holidays)
  • Generous Profit Share Scheme;
  • Contributory pension scheme;
  • Childcare vouchers;
  • Cycle to work scheme;
  • JoJo saving scheme;
  • Great staff social events, including, 5-side football, netball, annual bake off competition, Christmas and summer parties;
  • Staff discount with up to 40% off RRP;
Ongoing training and educational development initiative Please forward CV and salary expectations to jobs@jojomamanbebe.co.uk">jobs@jojomamanbebe.co.uk.

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4 Month Paid Internship with Garment Technology Team

We are looking for a keen garment technology graduate to join our busy team for a short while.

This role offers the right candidate a great chance to get hands on experience within a team covering a wide sphere of garments and products. The team deals with not only children’s and baby wear but also maternity wear, fabric based products, such as towelling, bedding, shoes, plus, toys, furniture etc.

Unlike many other companies we design in house and work directly with factories to produce our own label goods and we sell what we make ourselves - which means exposure to dealing with factories and suppliers as well as with designers and buyers and also with seeing the results on customers.

We are looking for someone to help with the team admin and simpler processes such as measuring, wash testing, managing samples etc.

The ideal candidate will have graduated recently with strong garment technology skills and be looking for an opportunity to learn and be a part of a team to give them a springboard to future roles.

Duties might include

  • Ordering, arranging, labelling and filing of samples.
  • Maintaining the Critical Path.
  • Measuring and preparing garments for fitting. Assisting in fitting garments with other technicians and typing up fit comments to send to suppliers.
  • Ensuring labelling and packaging instructions are followed.
  • Proofing care label artworks.
  • Filling of documents both electronically and manually.
  • Organising necessary samples for testing, checking and filing test results.
  • Carrying out in-house wash testing for bulk fabric and trims, approvals & filing.
  • Assisting to file Supplier Information forms and audits.
  • Assisting and working with other Garment Technicians on all duties as appropriate.
  • Assisting co-ordinating foreign testing and compliance records as required.
Duties might include
  • Ordering, arranging, labelling and filing of samples.
  • Maintaining the Critical Path.
  • Measuring and preparing garments for fitting. Assisting in fitting garments with other technicians and typing up fit comments to send to suppliers.
  • Ensuring labelling and packaging instructions are followed.
  • Proofing care label artworks.
  • Filling of documents both electronically and manually.
  • Organising necessary samples for testing, checking and filing test results.
  • Carrying out in-house wash testing for bulk fabric and trims, approvals & filing.
  • Assisting to file Supplier Information forms and audits.
  • Assisting and working with other Garment Technicians on all duties as appropriate.
  • Assisting co-ordinating foreign testing and compliance records as required.
Please send CV, covering letter including start availability to Sunny Machado at sunny@jojomamanbebe.co.uk.

Due to high application levels we will only contact candidates we would like to see for interview

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Buyer

Working with the team responsible for Buying and Production of our own brand Maternity & Children’s ranges this role supports the Head of Fashion Buying & Design whilst leading and developing a team of assistant buyers and production admins.

The successful candidate will have strong multi-channel experience with a quality lifestyle or niche brand and be used to managing multiple categories.

Key duties will include :

  • Driving development, purchasing and production to schedule.
  • Focusing on direct to factory sourcing, costing negotiation and supplier relationship management.
  • Developing and implementing systems and processes to ensure the department runs efficiently and adapts to business needs.
  • Working with the Design & Tech teams to ensure designs are produced to the required commercial & quality standards.
  • Working with the Merchandising team to range designs appropriately for each channel and implementing plans with other departments to maximise catalogue selections, layouts and photography, ecommerce opportunities, trade selections, international selections and store planning.
  • Managing margin, pricing and purchasing strategies for the different channels effectively.
  • Ensuring product data and content is managed and co-ordinated for business needs, for example text and fabrication for the different channels
The successful, commercially minded candidate will be bright and driven with a strong understanding of the multi-channel challenges of the role. Educated to degree level with a strong natural aptitude for Math’s and English and will have the following skills:
  • Excellent verbal and written English plus strong communication skills.
  • Fully computer literate, with a solid knowledge of advanced Excel
  • Highly organised and numerical with excellent attention to detail plus experience of dealing with retail purchasing, CMS and PLM systems.
  • Proven skills in dealing direct with far eastern foreign suppliers and factories, visiting, negotiating & auditing. Additionally strong knowledge of shipping from the Far East.
  • Be a positive and patient role model, keen to develop self and team.


Send by email CV, covering letter, availability to work/notice period and salary expectations to Mel Brown, Design & Buying Director, mel@jojomamanbebe.co.uk Unfortunately due to high levels of applications we will only contact successful candidates.

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Customer Advisor

Who we are:

We are a multi-channel retailer of maternity wear, babywear and nursery products; with 70+ stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ over 700 people in the UK.

The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud.

We may have grown into a major retailer but we havent forgotten our roots for providing quality and value for money. The passion we have for engaging with our customer means we are a business that can be trusted. Helping people will be something that comes naturally to you. You will thrive in JoJo if you truly care about creating a fun, informative and engaging environment for our customers and your colleagues. You will have an inquisitive nature, which means you will always want to stay up to date with our new products, we are happy for you to play with toys and products if it helps you pass on knowledge to our customer. We work in small teams, so you must love supporting and respecting each other, its all about working together to create a store that youre proud of and our customers return to time and time again. If you love babies, well that’s a bonus.

What we expect from you:

  • To guide, inform and assist our customers in the correct purchase of our vast range of clothing and products. This could be a newly pregnant woman, an expectant dad, an excited grandparent or other friends or family.

  • You will have a natural interest in people and a desire to help our customers in many different and sometimes diverse situations, from bra measuring or discussing our maternity wear, to demonstrating a baby carrier to an intrigued dad.

  • You will need the ability to learn and retain a high level of product information and be able to communicate this effectively to our customers. To help you we offer in-house training via one-to-one, group and computer-based training;

  • You will need a self-develop mentality and a curiosity to learn new product independently to feel really confident in discussing all our stuff.

  • We dont like hard sales techniques, but you will need to demonstrate a level of sales ability, which includes active listening skills, empathy and an understanding of our customers needs.

  • You will be working within a small team; therefore the ability to be flexible and work in a harmonious and respectful manner always makes it a little easier for everyone.

  • Our hygiene and housekeeping rules are exacting, as such you will have a keen eye for maintaining standards and take pride in keeping your store looking immaculate at all times.

  • You must have a can do attitude to fit into our company philosophy and enjoy your role.


  • The Benefits:

  • Competitive hourly rate.
  • Incremental holiday entitlement, 28 days rising to 38 days p.a. (inc. BH)
  • Monthly store incentive schemes;
  • Area Manager monthly incentives;
  • Contributory pension scheme;
  • Childcare vouchers;
  • Cycle to work scheme;
  • JoJo saving scheme;
  • Great social events, including a subsidised Christmas party;
  • Staff discount with up to 40% off RRP;
  • Ongoing training and educational development initiatives.

  • To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

    Please note that due to the volume of applications we receive, we are only able to contact those who maybe invited to interview.

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    Customer Advisor

    This job requires:

    JoJo is a multi-channel retailer of maternity wear, babywear and nursery products; with over 70 stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ more than 700 people.

    The key to our success is down to our passion for people, our pride in what we achieve and our commitment to high standards. Couple this with our fantastic designs and innovative products; attention to detail and our ethical working practices, we have built a loyal customer base who love to return to our stores time and time again.

    We may have grown into a major retailer but we haven't forgotten our roots for providing quality and value for money. The emphasis we place on service means we are a business our customers can trust. We adhere to a non-hierarchial structure, which means all managers must spend time working with their teams when all hands are needed on deck. Our success is very much a team effort.

    Although we have expanded fairly rapidly, we retain 'small company' values and are committed to offer our retail employees a competitive salary and bonus scheme, generous discount, training and development, and a fun and friendly working atmosphere.

    What we expect from you:

  • To guide inform and assist our customers in the correct purchase of our vast range of clothing and products, be this a newly pregnant woman, an expectant dad, an excited grandparent or other friends and family;

  • You will have a natural interest in people and a desire to help our customers in many different and sometime diverse situations, from bra measuring or discussing our maternity wear, to demonstrating a baby carrier to an intrigued dad;

  • You will need the ability to learn and retain a high level or product information and be able to communicate this effectively to our customers. To achieve this we offer in-house training via one-to-one, group and computer based training;

  • You will need a self develop mentality and a curiosity to learn new product information independently to feel really confident in discussing all our product range;

  • We do not believe in hard sales techniques, but you will need to demonstrate a level of sales ability which encompasses active listening skills, empathy and an understanding of our customers' needs;

  • You will be working within a small team; therefore the ability to be flexible and work in a harmonious and respectful manner always makes it a little easier for everyone;

  • Our hygene and housekeeping policies are exacting, as such you will have a keen eye for maintaining standards and take pride in keeping the store looking beautiful at all times;

  • You must have a 'can do' attitude to fit into our company philosophy and enjoy your role.

  • Generous Salary;
  • Incremental holiday entitlement, 20 days rising to 30 days p.a. (plus bank holidays);
  • Monthly Retail Store incentive schemes;
  • Retail Area Manager monthly incentives;
  • Great social events, including a Christmas party
  • Staff discount with up to 40% off RRP
  • Ongoing training and educational development initiatives

  • To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

    Please note that due to the volume of applications we receive, we are only able to contact those who maybe invited to interview.

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    Customer Service Advisor

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street. To provide excellent customer services to new and existing customers and represent the company to a high standard of professionalism.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

  • To process telephone, mail and fax orders.
  • Advise customer on products and sizing.
  • Deal with minor customer service queries and problems
  • Inputting of catalogue requests from coupons and voicemail
  • Processing returned items for exchange or refund
  • Keeping the database clean of duplicates and ‘gone-aways’
  • Working with the Senior Customer Service Advisors to achieve excellent levels of service
  • Assisting CS Manager or CS Seniors with specific customer service projects.


  • Specific duties may be assigned to any individual who shows the attitude and competence to take on additional responsibility.

    This job requires:

  • Good communication skills
  • Previous call centre experience
  • Excellent customer service skills
  • Ability to work as part of a team


  • To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Weekend Customer Advisor

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    Reporting to the Store Manager; you must thoroughly enjoy being on the shop floor offering excellent customer service including assisting with the personal shopping service, bra fittings and offering advice and information regarding products and clothing. The role will also involve assisting the Store manager with merchandising, stock takes and general maintenance of the store.

    Key responsibilities of the role include assisting customers, processing sales via company Epos & Mail Order Systems, working within company ethos and ethics to achieve the business objectives, implementing and upholding company policies and procedures, providing assistance with deliveries, maintaining awareness of stock security and the Health & Safety standards within the store and finally assisting with in-store visual displays and standards.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

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    Part time Customer Advisor

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    Reporting to the Store Manager; you must thoroughly enjoy being on the shop floor offering excellent customer service including assisting with the personal shopping service, bra fittings and offering advice and information regarding products and clothing. The role will also involve assisting the Store manager with merchandising, stock takes and general maintenance of the store.

    Key responsibilities of the role include assisting customers, processing sales via company Epos & Mail Order Systems, working within company ethos and ethics to achieve the business objectives, implementing and upholding company policies and procedures, providing assistance with deliveries, maintaining awareness of stock security and the Health & Safety standards within the store and finally assisting with in-store visual displays and standards.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

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    Assistant Store Manager

    Who we are:

    We are a multi-channel retailer of maternity wear, babywear and nursery products; with 70+ stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ over 700 people in the UK.

    The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud.

    We may have grown into a major retailer but we havent forgotten our roots for providing quality and value for money. The passion we have for engaging with our customer means we are a business that can be trusted. We have a non-hierarchical outlook, which means our management teams must spend time helping out when all hands are needed on deck. Our success is very much a team effort. We love to see our people develop and we give our assistant managers the responsibility for the day to day running of the store, allows our store managers to concentrate on training and development. This means you will take on a lot of the administration of the store, from setting targets, managing stock accuracy, producing daily statistics, as well as working closely with the team. You must love working in a small team and be passionate about ensuring our customers receive a fantastic level of customer service, If you love babies, well thats a bonus.

    What we expect from you:

  • As the assistant manager you will work very closely with the team, ensuring they are able to perform in their roles and deliver the level of customer service expected in JoJo.

  • Being the main point of contact for the team means you really must know the numbers, so you can keep the team informed.

  • To take overall control of the store in the managers absence.

  • You will be a great communicator with the ability to manage the concerns of the team and to discuss such concerns with the store manager in a courteous and respectful manner.

  • It is vital that all our customers are introduced to our multi-channel offerings, and you will work closely with the team to make sure customers receive these options at every opportunity.

  • You will perform most of the administrative duties allowing the store manager to concentrate on staff development and driving overall store success.

  • Working with the store manager you will ensure that the cleanliness and hygiene standards of your store are maintained, this includes being part of the daily cleaning rota, demonstrating to the team that no job is too small.

  • Most importantly you will make sure that the team continues to work in a harmonious and respectful manner.


  • The Benefits:

  • Incremental holiday entitlement, 28 days rising to 38 days p.a. (inc. BH)
  • Generous management bonus scheme;
  • Monthly store incentive schemes;
  • Area Manager monthly incentives;
  • Contributory pension scheme;
  • Childcare vouchers;
  • Cycle to work scheme;
  • JoJo saving scheme;
  • Great social events, including a subsidised Christmas party;
  • Staff discount with up to 40% off RRP;
  • Ongoing training and educational development initiatives.

  • To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

    Please note that due to the volume of applications we receive, we are only able to contact those who maybe invited to interview.

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    Store Manager

    Who we are:

    We are a multi-channel retailer of maternity wear, babywear and nursery products; with 70+ stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ over 700 people in the UK.

    The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud.

    We may have grown into a major retailer but we havent forgotten our roots for providing quality and value for money. The passion we have for engaging with our customer means we are a business that can be trusted. We have a non-hierarchical outlook, which means all managers must spend time helping their teams when all hands are needed on deck. Our success is very much a team effort. We love to see our people develop and as a store manager one of your main day-to-day commitments will be to ensure your team is motivated, engaged and informed enough to deliver the service we have built up over the years. You must love seeing others succeed, training and developing your team will be something that comes naturally to you. If you love babies, well thats a bonus!

    What we expect from you:

  • To ensure the smooth running of your store. This means leading and guiding your team to deliver exemplary levels of customer service at all times.

  • No job will be too small for you and you will be able to motivate and influence a team to create a fun and lively environment for both customer and team.

  • Training and development of your team will dominate a proportion of your daily duties. This will ensure product knowledge is always up to date and vital company information is provided to the team on a regular basis.

  • Our retail teams are small, so the ability to organise rotas, delegate responsibilities fairly and ensure the welfare of the team is maintained are prerequisite skills.

  • The daily health and welfare of the team is paramount to the success of your store; therefore you are expected to manage and control all HR policies in line with our guidelines and training.

  • You will champion our multi-channel status and ensure your team introduces every sales channel accordingly.

  • Our hygiene standards are exacting and as such you will need a keen eye for detail and ensure you maintain the cleanliness of your store. You will lead by example and take part in the cleaning rota alongside your team.

  • Other day to day managerial stuff such as managing store forecasts, banking, managing stock levels; staff appraisals; to conducting stock takes, health and safety and the security of the store are all things you would be expected to organise.


  • The Benefits:

  • Incremental holiday entitlement, 28 days rising to 38 days p.a. (inc. BH)
  • Generous management bonus scheme;
  • Monthly store incentive schemes;
  • Area Manager monthly incentives;
  • Contributory pension scheme;
  • Childcare vouchers;
  • Cycle to work scheme;
  • JoJo saving scheme;
  • Great social events, including a subsidised Christmas party;
  • Staff discount with up to 40% off RRP;
  • Ongoing training and educational development initiatives.

  • To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

    Please note that due to the volume of applications we receive, we are only able to contact those who maybe invited to interview.

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    Area Manager (Retail)

    The main purpose of this role is to offer support to a store portfolio in order to increase levels of customer service standards across the company, ensuring that company ethics and ethos are maintained at all times.

    Ideally based in the Southampton area

    Responsible for a portfolio of stores (below M4/M25)

    JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with a nationally expanding retail portfolio, a thriving e-commerce presence, and a growing international trade department. The key to our success and customer loyalty is down to our high standards of customer service; our design and innovation; attention to detail; pride in our work and our ethical business practices. Whilst we have grown into a major retailer, we haven’t forgotten our roots for providing quality and value for money. The emphasis we place on customer service means we are a business our customers trust. We adhere to a non-hierarchical structure, our success is very much a team effort. Although we have expanded fairly rapidly, we retain ‘small company’ values and we are committed to offer our employees a competitive salary, generous discount, training and development and a fun and friendly working atmosphere.

    What do we expect from you: The main aim of this role is to ensure the development and welfare of your teams, therefore a high proportion of your time will be spent training, developing and supporting each store. We are not a hierarchical company driven by reporting; therefore you will be able to balance the need to discuss performance with store management whilst understanding the factors that can have an impact. As we are a multi-channel retailer you should be committed to demonstrating excellent customer service and building brand loyalty across all areas of the business. You will be able to motivate, inspire and lead people in a respectful and honest manner. You must be able to demonstrate the ability to understand and manage a variety of working styles in order to build effective working relationships. We empower all our staff to make decisions and to be able to communicate in an open and positive manner; therefore you will need to be a resilient character who is able to provide feedback to individuals, but also be accepting to receive constructive criticism in return. We are looking for someone who has an instinctive commercial awareness based on a history of strong numerical and analytical exposure. The need to interpret numerical data is a prerequisite of your skill set, coupled with sound visual merchandising skills. These skills will enable you to discuss the performance of the store with your managers in a cohesive manner, and ensure you offer advice on how to improve sales through sound commercial awareness and in line with company objectives. You must be able to motivate your area to achieve success by introducing a variety of incentives, so a creative flair would be advantageous, as would a good working knowledge of Microsoft Office. As this is a field-based role you will need to be able to work in an autonomous way, manage your own time and react to the demands of the role at short notice. This role requires regular extended travel, and so the ability to plan and organise trips in a cost effective way is essential. The need to communicate with Head Office and other departments is essential to the success of this role, so you will be a proficient communicator, both verbally and written. There will be times when you may need to work in a store due to staff shortages, this may be over a weekend or entail working a longer week. The ability to react to change at short notice will be expected at all times. The role also allows for administration to be carried out at home, and an appropriate working environment is required in order to complete management reporting and HR administration within company timeframes. This can be a fast paced role and is ideally suited to someone who has a genuine love for retail, a natural desire to succeed, but most importantly will not take themselves too seriously, and allows their personality to shine through. To apply, please forward your CV to amyb@jojomamanbebe.co.uk

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    Visual Merchandiser

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    The main responsibility of the Visual Merchandiser (VM) is to ensure that window and in-store displays are cohesive well maintained, have visual impact, are changed regularly and most of all have a positive effect on sales.

    The position will require the holder to work closely with the Store Manager to ensure that day to day operational issues are met.

    He/She will have overall say in how often the store will change the merchandise and recommend through reports/briefs and plannograms the most effective layout plans.

    Alongside the primary role of upholding VM guidelines and standards, the post holder will also be required to offer excellent customer service including till operation - assisting with the personal shopping service, bra fittings (if appropriate) and offering advice and information regarding products and clothing.

    This post requires an individual with strong commercial awareness and communication skills, someone who understands company objectives and is driven by self motivation. He/She must have a very hands on approach to solving problems and be comfortable with multi-tasking and working the necessary time to complete company deadlines.

    He/She may be required to work away from home, travelling to other stores/new store openings.

    Full driving licence an advantage but not essential.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

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    Warehouse Operative

    MAIN PURPOSE OF JOB:
    To work in diverse areas of the warehouse, although it will be taken into account if a member of staff makes a particular request to work in one area should the need arise. Naturally the suitability of the work for the employee will be taken into consideration, along with the skills required for each particular job.

    MAIN RESPONSIBILITIES

  • To pick stock, replenish shelves, carry out manual stocktaking.
  • To pack into despatch bags or boxes orders for retail and wholesale customers. To complete all relevant paper work for posting and despatch.
  • Receive goods into the warehouse, checking despatch notes, counting stock, stock controlling and putting away to shelf.
  • To open, process and label all returned parcels that arrive back into the warehouse. To complete all relevant paperwork and return goods to shelf.
  • Operate Fork Lift truck.
  • Any other Duties allocated by Managers.
  • All staff are jointly responsible for keeping the warehouse clean and tidy, with specific responsibility for cleaning up their direct areas of work on a daily basis.

    Staff with specific qualifications, such as forklift licenses, will be required to carry out duties of that nature.

    KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

    The job requires:

  • Good communications skills.
  • General warehouse experience.
  • Ability to work as part of a team.
  • Reach Licence Essential.
  • Computer skills would be an advantage although not necessary as training will be provided.


  • To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

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    Credit Manager

    JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with 57 stores nationally, a thriving e-commerce presence, and a growing international trade department. We employ approximately 550 people in the UK. The key to our success and customer loyalty is down to our design and innovation; attention to detail and pride in our work; and our ethical business practices. We may have grown into a major retailer but we haven’t forgotten our roots for providing quality and value for money, and the emphasis we place on service means we are a business our customers can trust. We adhere to a nonhierarchical structure, which means all managers must spend time working with their teams when all hands are needed on deck. Our success is very much a team effort.

    Our international department is in the process of rapid expansion with major distribution contracts established on a monthly basis. This is a newly created role, and the successful post holder will be required to demonstrate the ability to multi-task in a fast paced environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines, organize multiple shipments, and account management is also essential elements of this role. The post holder will have relevant experience within a financial capacity in areas of sales ledger, credit control, coupled with a working knowledge of Sage (or similar). The post holders abilities will include Customs and Excise legislation, taxation and VAT knowledge within international markets and the ability to implement, report and present profitability analysis up to Board level.

    General Description:

    • Management of credit control function for JoJo Maman Bébé. Dealing with internationally based customers of varying sizes (ranging from small boutiques to large multinational retailers).
    • Successful candidate will be responsible for managing the wholesale operations team based in Newport. Will need to liaise with Head of International Trade and customer service team based in London; the warehouse team based in Newport and international customers.
    • Ensuring all customers are set up with the correct tax code and ensuring Customs and Excise export rules are followed at all times.
    • Responsible for ensuring payment has been received before despatch for non-account customers and ensuring prompt payment for those with agreed credit.
    • - Responsible for ensuring all customers requesting credit are adequately credit checked and referenced (with on-going checks carried out biannually). Arranging credit insurance when necessary. Also liaising with external credit reference agency, credit insurers and customers.
    • - Monitoring customers with credit (as above) and highlighting late payment issues. Liaising with insurers to ensure notification requirements are met and removing credit facilities when necessary.
    • Working with the operations team and senior management team to ensure orders are despatched on a timely basis adhering to agreed customer delivery dates.
    • - Ensuring customers are invoiced on a timely basis, with the correct applicable taxes and that invoices adhere to the requirements of the country of destination. For large key accounts ensuring that the customers invoicing requirements are met to ensure timely payment.
    • - Managing debtor’s ledger, allocating receipts and reporting on aged debtors on a monthly basis.
    • - KPI reporting and other ad hoc reporting where required.
    Essential skills required:

    • - International credit control experience (export knowledge also desirable).
    • - Management experience.
    • Experience using Sage 200 or similar accounting software.
    • Strong excel and Microsoft office skills.
    • Strong communication and influential skills.
    • Must be flexible and able to travel.
    • - Must evidence problem solving skills.

    Desirable skills:
    • Export knowledge.
    • Languages.


    In return, we offer a competitive salary. If you would like to apply please forward your CV, confirming salary expectations to: jobs@jojomamanbebe.co.uk.

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    Assistant Buyer

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career progression and development.

    Working with the team responsible for Buying and Production of our own brand Maternity & Children’s ranges this role supports the Buyers & Merchandisers whilst managing, training and developing the Admin Assistants to ensure the process runs smoothly.

    Duties to include all areas of purchasing & production, including:

    • Critical path management.
    • Delivery schedule management.
    • Management of buying, photographic & salesman samples.
    • Sourcing new supply opportunities.
    • Negotiating costings and minimums.
    • Order raising and confirmation.
    • Maintaining in house product systems.
    • Supplier liaison to ensure information flows and critical dates achieved.
    • Competition report analysis.
    • General administrative support to the buyer.
    • Managing the workload of the BAAs.
    • Supporting and training the BAA’s on JoJo systems and processes.
    The successful candidate will be bright and driven with a strong understanding of the role. Educated to degree level with a strong natural aptitude for Math’s and English and will have the following skills:

    • Excellent verbal and written English and strong communication skills.
    • Fully computer literate, with a solid knowledge of Excel (minimum standard Level II).
    • Two years experience as a Fashion Buyers Admin Assistant.
    • Experience in dealing direct with foreign suppliers and factories.
    • Competent and efficient at keeping databases updated.
    • Be an efficient and reliable administrator who can be responsible for their own work load and keen to develop.
    • Able to multi-task and work happily in a busy, whilst friendly, atmosphere.
    • Be a positive and patient role model.

    Send by email CV, covering letter, availability to work/notice period and salary expectations to Geri Macauley, Head of Buying to geri@jojomamanbebe.co.uk

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    ASSISTANT TECHNOLOGIST

    We are looking for an Assistant Technologist to join our busy Tech Team. This offers the right candidate a great chance to implement and develop skills across a wide sphere of technology in an exciting and hands on design, development and buying department. Unlike many other companies we design in house and work directly with factories to produce our own label goods which provides a dynamic workplace and opportunities for growth.

    With an exciting remit covering not only children’s and baby wear but also maternity wear, fabric based products, such as towelling, bedding, shoes, fun toys plus many other areas the role will suit someone keen to get a wide range of experience.

    A key role supporting the technology team you will ensure that our designs are executed to the highest quality and safety standards and to schedule. You will have been in the industry already and ideally have a background in childrenswear and ladieswear. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    Expected duties may include:

    • Preparing specification packs, collating and maintaining the critical path.
    • Fitting samples & sending comments, sealing for production and checking shipment.
    • Initiating, chasing, approving and filing of testing documents.
    • Assisting co-ordinating foreign testing and compliance records as required.
    • Ensuring testing manuals are up to date and provided to suppliers.
    • Ensuring all key spreadsheets and documentation is completed.
    • Ensuring labelling is correct and that all items adhere to British Safety Standards and International compliance & labelling requirements.
    • Updating and maintaining Supplier information spreadsheets and audits.
    • Sending out samples or wearer trials, compiling feedback and proposing improvements.
    • Assisting the team and supporting the Head Tech as required
    The successful candidate will be have experience in a garment technology / QA department of a commercial manufacturer and retailer and will have the following skills:

    • Excellent verbal and written English
    • Excellent communication skills and a keen eye for detail.
    • Qualified with an appropriate NVQ or higher with experience in a fashion background.
    • Comprehensively computer literate, with a good knowledge of Excel and Illustrator.
    • Be able to efficiently multi-task, be highly organised.

    If you are looking for the perfect opportunity to further your career then please email your CV with a covering letter and salary expectations to: Sunny Machado, Head of Garment Technology sunny@jojomamanbebe.co.uk . Due to high application levels we apologise in advance but we will only contact candidates we would like to see for interview.

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    GARMENT TECHNOLOGIST

    We are looking for an experienced Garment Technologist to join our busy team. This role offers the right candidate a great chance to implement and develop skills across a wide sphere of technology in an exciting and hands on design, development and buying team. Unlike many other companies we design in house and work directly with factories to produce our own label goods which provides a dynamic workplace and opportunities for growth.

    With an exciting remit covering not only children’s and baby wear but also maternity wear, fabric based products, such as towelling, bedding, shoes, fun toys plus many other areas the role will suit someone keen to get a wide range of experience in their career and a varied day!

    You will ensure that our designs are produced to the highest quality and safety standards, and on schedule.

    The ideal candidate will have been in the industry for 4+ years and will be looking for a new challenge. You must have a background in children’s wear. Experience in ladieswear or with soft goods or toys would be a bonus. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    As JoJo is both a manufacturer and retailer it can be a very rewarding role.

    Duties to comprise all areas of development and production, including:

    • Preparing specification packs, fitting samples and ensuring critical path is followed
    • Sealing for production and checking shipment samples. Trouble shooting and forcing resolution on quality or production concerns.
    • Ensuring all labelling and testing is actionned and that all items adhere to British Safety Standards and International compliance & labelling requirements.
    • Problem solving development and production issues.
    • Visiting, auditing and ensuring production in factories.


    The successful candidate will be have experience in a technology department of a quality commercial manufacturer and retailer and will have the following skills:

    • Excellent verbal and written English
    • Excellent communication skills and a keen eye for detail.
    • Qualified with an appropriate NVQ or higher and 4+ years in a relevant background.
    • Comprehensively computer literate, with a good knowledge of Excel and Illustrator.
    • Be able to efficiently multi-task, be highly organised
    • Experience of travelling to and working with foreign suppliers.
    • Experience of working with childrenswear.

    Please send CV, covering letter including notice period and salary expectations to Mel Brown at mel@jojomamanbebe.co.uk.
    Due to high application levels we will only contact candidates we would like to see for interview.

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    GARMENT TECHNOLOGIST

    We are looking for an experienced Technologist to join the busy Technical team. Covering a wide remit of children's, baby clothing, accessories, and maternity wear, plus multi-product areas - hard & soft - such as plastics, toys and furniture. You will ensure that our designs are executed to the highest quality and safely standards and to schedule.

    The ideal candidate will have been in the industry for 5+ years and will be looking for a new challenge. You must have a background in children's wear and experience in ladies wear. Experience with soft goods or toys would be a bonus but not essential. You will be a stong communicator and have the ability to work under pressure and meet tight deadlines.

    Duties to comprise all areas of development and production, including:

    • Preparing specification packs, fitting samples and ensuring critical path is followed
    • Liaising with suppliers to ensure all specifications are understood
    • Grading specifications for children's and maternity wear
    • Measuring, fitting and commenting on fit samples in liaison with the designer and buyer plus updating the critical path efficiently.
    • Sealing for production and checking shipment samples. Trouble shooting and forcing resolution on quality or production concerns.
    • Ensuring all labelling and testing is actioned and that all items adhere to British Safety Standards, International compliance & labelling requirements.

    The successful candidate will be have experience in a technology department of a commercial retailer that works directly with factories and will have the following skills:

    • Excellent verbal and written English
    • Excellent communication skills and a keen eye for detail.
    • Qualified with an appropriate NVQ or higher and 5+ years in a similar fashion background.
    • Comprehensively computer literate, with a good knowledge of Excel.
    • Be able to efficiently multi-task, be highly organised and work happily in a busy, whilst friendly atmosphere.
    • Experience of travelling to and working with foreign factories.
    • Experience of working with baby and infants childrenswear.

    To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

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    Road Show Manager

    JoJo Maman Bébé is the UK’s leading boutique mother & baby brand. Launched 21 years ago as a tiny start-up, the company has grown organically year on year. Despite our expansion we continue to adhere to small company values. Finding the right people to join our team is important; working at JoJo is more than just a means to earn a living.

    The company has grown from mail order roots, via e-commerce to become the UK’s largest chain of independently minded, high street mother and baby stores. Imaginative product and marketing, coupled with great customer service and ethical business practices have been the route to our success.

    The JoJo Road Show 2014 is being launched as a marketing and branding campaign with the remit to achieve the following:

    • 1. Data capture: To add new customers for the mail order/web database by completing postcards which offer the added incentive of a competition entry.
    • 2. Customer education: To promote the JoJo brand values by engaging with new and current JoJo customers and chatting about the history of the brand, the company ethos, the product and the company charity.
    • 3. Customer entertainment: By offering the in-van service of baby & child sketched or shadow-cut framed portraits (with the relevant travelling artist) or offering hand and foot casts as a joint venture with Little Impressions.
    • 4. New store openings and current store marketing: At times the JoJo Road Show will visit nonspecific events around the countryside. A Facebook competition will be launched for the team to visit nurseries or local JoJo stores. Toddlers will be permitted to visit the van, receive (or buy) a JoJo balloon and be offered a discount voucher to spend in the local store.
    • 5. Product Sales: A small selection of the wide JoJo product offering will be retailed at certain events visited during the JoJo Road Show calendar. The merchandise selection will be in line with the specific event we are attending.
    • 6. Balloon Sales: JoJo pull-along helium balloons will be for sale at most venues.
    • 7. Customer Web Discount: I-pads maybe offered in the van for customers to place online orders with a specific JoJo Road Show discount (where WIFI possible).


    Following a period of training, both in store and at head office the successful candidates will be responsible for the following:


    • - Following the calendar, pre-booked by the Marketing Department, travel to festivals and shows across the country, set up the stand as required – including putting up tents, laying out the product and the working the hours required to engage with the customer base, data capture and sell JoJo product.
    • - In between attending the booked events (working closely with suggestions from the PR team), to visit seaside resorts, local country towns and JoJo stores across the country, handing out catalogues, discount vouchers and balloons to potential JoJo customers.
    • - Working with the Merchandising Team, ensure stock replenishment is achieved and relayed to the head office in Newport. Depending on the schedule and location, travelling to Newport to replenish stocks as required between shows.
    • - With the JoJo permanent member of staff seconded to that event (where relevant), ensuring that the work load is efficiently dealt with at each venue, devising a sensible rota for the team.
    • - Setting fun targets (for sales and data capture) for individuals within the team and ensuring these are reached and exceeded.
    • - Managing the basic mechanical maintenance and upkeep of Eloise, the JoJo HY Van, and ensuring she is spotless at all times (both inside and out) to promote the brand in the best possible way.
    • - Supplying text and images to the Marketing Team to add to the JoJo Road Show Blog – “written by Eloise” as she travels round the countryside.
    • - Managing the budgets for the team sustenance and accommodation.
    • - Managing data uploads as required for Marketing.
    • - Managing stock replenishment and display.
    • - Cashing up, balancing and banking end of day sales.


    The successful candidate might have the following attributes and skills:

    • - A passion for classic cars, ideally Citreon HY vans and the ability to drive and maintain them. (Eloise is quite heavy, with no power steering and three gears.)
    • - Good efficiency and management skills.
    • - Team building and encouragement without the need to bark orders.
    • - The ability to think fast in a busy or unpredictable environment and keep a calm head in an emergency.
    • - An interest and understanding of marketing, retail and customer service.
    • - Good sales techniques to achieve targets without resorting to being pushy.
    • - To be a hands on member of the team; able to put up a tent, chat to customers, sort out minor problems and ensure all are on board, serious and enthusiastic about their job whilst enjoying the summer.
    • - An empathy for JoJo brand values and the ability to engage with customers and promote the brand.
    This role would be ideal for a candidate wishing to enjoy an unstructured job over the summer season. They will be working with a variety of regular JoJo employees seconded from the marketing or retail departments. Whilst there are plenty of systems in place and full training will be given, this role will suit individuals with imagination and enthusiasm who are happy to make the most of a great opportunity to promote the brand whilst enjoying a season on the road.

    Please send your CV, covering letter, and salary expectations to jobs@jojomamanbebe.co.uk

    The manager with a ‘can do’ attitude will be pivotal to the success of the JoJo Road Show 2014.

    Couples will be considered as a job share.

    Interviews will be conducted asap by Laura Tenison, Founder and MD and Emma Brannan, Marketing Director.

    Events already booked, include Wynchwood, Cornbury, Camp Bestival. Lamer Tree etc.

    Contract dates May – September 2014.

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    Assistant Merchandiser

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

    An exciting role covering a wide remit of merchandising functions within a small and focused team. Perfect for someone who enjoys multi-tasking, is looking to take on responsibility in key trading decisions and get involved in our exciting growth plans

    This role will primarily be involved in the maternitywear category but would cover other categories as necessary. Duties may cover all areas of planning, analysing, trading and branch merchandising, including:

    • Supporting the Merchandiser in day to day running of the department
    • Producing, analysing and responding to trading figures to ensure sales and profit targets are achieved.
    • Range planning and preparation of stock packages for allocation.
    • Maintaining availability for direct business and in store through effective management of stock flow.
    • Propose and implement stock optimization or markdown strategies.
    • Analysing and responding to Store trading figures, capacities and grading to drive sales.
    • Communicating with Stores, Area Managers and the Operations Team to ensure stores are trading optimally and have the right stock packages.
    • Planning new store openings.
    • Assisting the Merchandiser to produce in season and strategic forecasting.
    • Visiting under performing and over performing stores to drive sales.
    • Ad Hoc analysis as required.
    The successful candidate will be currently working at an Assistant Merchandiser or Senior Allocator level looking to step up. With a strong understanding of the role, a strong natural aptitude for Maths and English and the following skills:
    • Excellent verbal and written English.
    • Excellent communication skills.
    • Excellent organisational and problem solving skills.
    • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010+ version) and proven numeracy skills.
    • Be able to multi task and manage fast paced workloads and tight deadlines.
    • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
    • Proactive character who is happiest in a busy, whilst friendly, atmosphere.
    Due to high application levels we will only contact candidates we would like to see for interview.

    Send CV, covering letter, availability to work/notice period and salary expectations to daniel@jojomamanbebe.co.uk.

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    Buyers Admin Assistant

    Specialising in childrenswear and womens maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 70+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career progression and development.

    Working with the team responsible for buying and production of our own brand Baby, Childrens, and Maternity ranges this role provides support and administration to the buyers & merchandisers ensuring the process runs smoothly.

    Duties to include all areas of purchasing & production, including:

    • Critical path set up and management.
    • Delivery schedule maintenance.
    • Management of Buying, Photographic and Salesman samples.
    • Order raising and confirmation.
    • Maintaining in house product systems and databases.
    • Assisting buyer in maintenance of supplier cost information.
    • Supplier liaison to ensure information flows and critical dates achieved.
    • Contacting new buying opportunities.
    • Competition report analysis.
    • General administrative support to the buyer.
    • Assisting preparing for and during photoshoots if needed.
    • General office duties such as accepting parcels and couriers.
    The successful candidate will be bright and driven with a strong understanding of the role. Educated to degree level or with relevant work experience, you will need a strong natural aptitude for Maths and English and will have the following skills:
    • Excellent verbal and written English.
    • Excellent communication skills.
    • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010 version).
    • Be competent and efficient at keeping databases updated.
    • Be an efficient and reliable administrator who can be responsible for their own work load and keen to develop.
    • Be able to multi-task and work happily in a busy, whilst friendly, atmosphere.
    This is a junior role but offers scope for development within a growing company.

    Due to high application levels we will only contact candidates we would like to see for interview. Interviewees will be required to compile a report to bring with them.

    Send CV including grades for exams passed, covering letter, availability to work/notice period and salary expectations to, jobs@jojomamanbebe.co.uk.

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    Merchandising Assistant

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

    An exciting new role covering a wide remit of merchandising support functions within a small and focused team. Perfect for someone who enjoys multi-tasking, is looking to take a first step within a merchandising function and get involved with our exciting growth plans.

    This role will primarily be supporting the team in all aspects of Merchandising across all channels. Duties may cover all areas of administration, reporting, analysing and branch merchandising, including:

    Planning

    • Assist the Merchandiser to formulate planning packs and to plan for new stores.
    • Assist the Merchandiser to ensure stock flow, commitment, intake and distribution is planned and manage stock distributions to stores.
    Analysis
    • Assist the Merchandiser to analyse historic sales patterns and trends.
    • Assist the Merchandiser to produce all trading packs and ad hoc analysis as required.
    • Provide regular analysis on stock levels, sales performance and purchasing.
    Trading / Operations
    • Communicate with Stores, Area Managers and Operations Team to ensure stores are trading optimally and have the right stock packages. Provide relevant, clear and concise information to stores.
    • Manage, with guidance, stock allocations, transferring stock, returned and faulty stock from stores to maintain availability for direct business and in store through effective management of stock flow.
    • Ensure stock is allocated effectively through the business in line with distribution capacities.
    • Assist in managing the outlet website (stock and discounts) and outlet stores.
    • Visit stores and feed back with actions.
    The successful candidate will be currently working at an Assistant Merchandiser or Senior Allocator level looking to step up. With a strong understanding of the role, a strong natural aptitude for Maths and English and the following skills:
    • Excellent verbal and written English.
    • Excellent communication skills.
    • Excellent organisational and problem solving skills.
    • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010+ version) and proven numeracy skills.
    • Be able to multi task and manage fast paced workloads and tight deadlines.
    • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
    • Proactive character who is happiest in a busy, whilst friendly, atmosphere.
    Due to high application levels we will only contact candidates we would like to see for interview.

    Send CV, covering letter, availability to work/notice period and salary expectations to daniel@jojomamanbebe.co.uk.

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    International Trade Sales Manager

    Two years ago the International Trade Department was launched, selling on a B2B level across the world but specifically in the USA. Over the past months twelve showrooms have been set up and accounts opened with the large E-com retailers such as Amazon and Daipers.com. The department has grown successfully, more than doubling sales year on year, and so have the team. This new position has been created to co-ordinate the efficiency and processes amongst the 10 personnel and more than 200 trade accounts.

    The successful candidate will be working closely with the Head of Department and the MD. Working predominantly at the London office but must very occasionally travel to trade fairs, meetings or our head office in Wales.

    Main responsibilities to include:

    • Working closely with the head of department, taking full responsibility of the International Team, including the sales, order processing and logistics personnel.
    • Co-ordinating interaction and information between the International Trade Department and others across the company, including e-commerce, graphics, buyers, merchandising and logistics teams to ensure deadlines and calendar requirements are met.
    • Ensuring that the work load is efficiently dealt with and that systems and processes are implemented or streamlined to achieve a good work flow achieving quick customer response and order processing.
    • Setting targets for individuals within the team and overseeing these are reached and exceeded.
    • Managing the supply of samples to Reps and Distributors across the world.
    • Managing the production and updating of price lists and databases.
    • Working with the Head of Finance to ensure budgets are correctly produced and kept.

    The successful candidate should have the following attributes and skills:

    • -Experience in managing a good sized team and have experience of dealing with personnel issues.
    • -Advanced Excel skills (or an aptitude and the willingness to learn) and be highly computer literate and able to quickly pick up the in-house software, Elucid.
    • -An aptitude for data analysis and management.
    • -Incredible efficiency and process management skills.
    • -Team building and encouragement skills, without the need to bark orders.
    • -The ability to think fast in a busy office and keep a calm head.
    • -A creative eye and the attention to detail needed to brief and proof printed point of sale material and web content.
    • -An interest and understanding of fashion, in particular the babywear market.


    This role would be ideal for a candidate wishing to join a friendly team with ambitious ideas. Whilst there are plenty of systems in place already there is room for improvement and as the department expands this role will be pivotal to its success.
    Please send your CV, covering letter, and salary expectations to jobs@jojomamanbebe.co.uk

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    Designer

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60 stores, a comprehensive website and catalogue business and expanding international trade customers. JoJo offers great opportunities for career progression and development.

    An exciting role as part of our in-house design team, working across multi product areas including childrenswear, babywear, maternitywear, nursery product & toys. You will be part of a fantastic design team creating an interesting mix of product in line with the JoJo brand identity.

    Perfect for someone who enjoys working at a fast pace and enjoys the challenge of designing diverse product areas. Duties cover all areas of design from conception to final product and will include:

    • Researching and presenting trend information via a variety of resources & trips
    • Participating in range reviews & comparative analysis - developing ranges accordingly.
    • Drawing up artwork and completing detailed specifications.
    • Developing all-over and placement prints, appliqué & embroidery designs.
    • Liaising with Technologists to issue specifications and reviewing samples to ensure the design vision is correctly interpreted.
    • Managing design assistant to maintain in house design records, administration and systems and directing them in design projects.
    • Communicating with factories efficiently to ensure designs are understood and critical path approval dates are met.
    • Designing, issuing and managing accessories, labels and packaging.
    Specialising in childrenswear and women's maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 70+ stores, a comprehensive website and catologue business and expanding international customers.

    JoJo offers great opportunities for career progression and development.



    The successful candidate will be currently working at Designer or Junior Designer level and you will be confidently responsible for your own designs and their development.

    You will be expected to support and lead a design assistant in day to day duties so will have proven management skills.

    You will have a strong understanding of the role and a natural aptitude for our style of design.

    You will have had at least 5 years' experience within a clothing design team, ideally a couple of years within a fast paced supplier business and a couple of years within a niche lifestyle brand.

    You will have worked directly with factories to develop designs.

    We are looking for someone with strength in childrenswear and producing all over print artwork. You will demonstrate the following skills:

    • Excellent verbal and written English plus strong communication skills.
    • Excellent knowledge of Adobe Photoshop and Illustrator for CAD, Print and Graphics.
    • Proven portfolio of a variety of clothing & print design handwritings and adaptable output.
    • Good understanding of garment construction, trims, fabric qualities and print methods.
    • Good understanding of designing for childrenswear and British Safety Standards.
    • Excellent organisational and problem solving skills.
    • Confident working knowledge of Excel.
    • Be able to multi task and manage fast paced workloads with tight deadlines.
    • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
    • Proactive character happiest in a busy, whilst friendly, atmosphere.


    Due to high application levels we will only contact candidates we would like to see for interview.

    Send CV, covering letter, availability to work/notice period and salary expectations to jobs@jojomamanbebe.co.uk.

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    Senior VM / Company Stylist (Fixed term – 12 months)

    Working alongside the Graphics and Marketing teams (with input from the Merchandising team and Retail Ops team), the Senior VM/Company Stylist will be responsible for ensuring all stores in the group maintain the high visual impact expected through window display and internal display. In addition the successful candidate will assist with creative input on JoJo photo shoot, road shows and trade fair stands.

    The challenge is to ensure the brand direction and message remains consistent through all channels; catalogue, point of sales maternity, website, our boutique style stores and our trade fair stands. This will involve:

    • - Coming up with your own inspiration and working with themes and designs from the graphics and clothing design team, the Senior VM/Company Stylist will work to interpret these ideas into working window displays, assisting with the sourcing of props and putting together new window packs for the stores.
    • - Working with the branch merchandisers, you will be responsible for ensuring stock displays are maintained in line with range plans to maximise sales potential in our stores.
    • - Working with the marketing department you will be responsible for assisting on photo shoots, initiating and implementing styling ideas.
    • - Working with the retail operations team you will manage the visual impact the windows and display areas of these stores will make and ensure range plans are implemented correctly.
    • • Working with the marketing teams you will assist on themes for photo shoots, pop up shops/road show and trade stand design and merchandising.

    Job Specification

    • - Working on store window designs and VM in store (alongside the Head of Graphics).
    • - Negotiating prices, sourcing and ordering props for shoots, new window themes and store displays.
    • - Liaising with the marketing and graphics team to ensure time scales are met.
    • - Liaising with the property project manager to ensure specific areas of new and existing stores have good displays as required by the layout. Sourcing furniture to use as display stands in stores.
    • - Assisting with new store openings to ensure VM and displays are stunning and on brand.
    • - Reporting back to maintenance department or retail ops team on relevant issues.
    • - Preparing trade fair stand designs and working with the teams on graphics and point of sale.
    • - Working with the photo shoot manager on themes, props and styling.
    • - Extensive travel will be involved but your regular place of work and desk space will be JoJo London.
    Person Specification
    • - To be highly visual and creative, understanding the JoJo core brand guidelines.
    • - To offer good communication skills, liaising with many different departments in the company.
    • - General administrative and negotiation skills.
    • - Exemplary organisational skills.
    • - Full UK driving licence and the ability to travel extensively.


    To apply, please forward CV and covering letter with salary expectations to jobs@jojomamanbebe.co.uk If possible, please also forward some portfolio shots of your work (please ensure that these are sent in a low resolution format).

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    ASSISTANT BUYER

    Design & Buying Office – Battersea Park

    This award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 53 stores and a comprehensive web and mail order division making up half the turnover.

    Working with the team responsible for buying and production of our own brand Baby, Children’s, and Maternity ranges this role supports the buyers & merchandisers whilst managing Admin Assistants to ensure the process runs smoothly.

    Duties to include all areas of purchasing & production, including:

    • Critical path management.
    • Delivery schedule management.
    • Management of Buying, Photographic and Salesman samples.
    • Sourcing new supply opportunities
    • Negotiating costings and minimums
    • Order raising and confirmation.
    • Maintaining in house product systems.
    • Supplier liaison to ensure information flows and critical dates achieved.
    • Competition report analysis.
    • General administrative support to the buyer.
    • Assisting in general office duties such as accepting parcels and couriers.

    The successful candidate will be bright and driven with a strong understanding of the role. Educated to degree level with a strong natural aptitude for Maths and English and will have the following skills:
    • Excellent verbal and written English.
    • Excellent communication skills.
    • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010 version).
    • Two years experience as a Buyer’s Admin Assistant.
    • Experience in dealing with foreign suppliers and factories.
    • Be competent and efficient at keeping databases updated.
    • Be an efficient and reliable administrator who can be responsible for their own work load and keen to develop.
    • Be able to multi-task and work happily in a busy, whilst friendly, atmosphere.


    Due to high application levels we will only contact candidates we would like to see for interview. Interviewees will be required to compile a report to bring with them. Deadline for applications 4pm Friday 5th July 2013

    Send CV, covering letter, availability to work/notice period and salary expectations to Geri MacAuley, Head of Buying, to geri@jojomamanbebe.co.uk.

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    International Trade Executive

    Newport Head Office

    JoJo Maman Bébé is the UK’s leading multi-channel boutique retailer of maternity wear, babywear and nursery products. The company has grown from a tiny start-up to having 70 UK and Irish stores, a thriving e-commerce and mail order department and a new impressive international department with 600 trade accounts. About the role … The International team works across both JoJo sites; with large account management, sales and marketing coming out of the London office and all other support based at the head office in South Wales.

    Key Responsibilities:

  • Setting up trade accounts.
  • Collation of and processing of wholesale orders from new and current accounts.
  • Assist in the flow of trade orders by managing collection of payment.
  • Assist in other Credit Control based administration duties
  • Close liaison with supply chain, warehouse (in UK and third party warehouse in US) and offsite sales team (London)
  • Providing first contact customer service for individual multinational customers.
  • Escalating complaints to Credit Manager and Manager of International Trade Department when necessary.
  • Managing the returns process.
  • Looking for ways to upsell to the customer where possible.
  • Build close relationships with and offer support to the Sales Reps in the USA and Canada.
  • Strong understanding and management of the in-house software.
  • Upkeep/audit of trade accounts.



  • If you would like to apply for the role please email your CV and Salary Expectations to:jobs@jojomamanbebe.co.uk

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    Buyers Admin Assistant

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

    Working with the team responsible for buying and production of our own brand Baby, Children’s, and Maternity ranges this role provides support and administration to the buyers ensuring the process runs smoothly.

    Duties to cover all areas of purchasing & production including:

    • Critical path set up and management
    • Delivery schedule maintenance
    • Management of Buying, Photographic and Salesman samples
    • Order raising and confirmation
    • Maintaining in house product systems and databases
    • Assisting buyer in maintenance of supplier cost information
    • Supplier liaison to ensure information flows and critical dates achieved
    • Contacting new buying opportunities
    • Competition report analysis
    • General administrative support to the buyer
    • Assisting preparing for and during photoshoots if needed
    • General office duties such as accepting parcels and couriers
    The successful candidate will be bright and driven with a good understanding of the role. Educated to degree level or with relevant work experience, you will need a strong natural aptitude for Maths and English and will have the following skills:
    • Excellent verbal and written English
    • Excellent communication skills
    • Be fully computer literate, with a solid knowledge of Excel
    • Be competent and efficient at keeping databases updated
    • Be an efficient and reliable administrator who can be responsible for their own work load and keen to develop
    • Be able to multi-task and work happily in a busy, whilst friendly, atmosphere.


    ALL APPLICATIONS WELCOMED

    To apply or for more information, please submit a letter of interest to Human Resources. at jobs@jojomamanbebe.co.uk.

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    Buyers Assistant (1 Year full time contract)

    Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

    Assisting the Buyer of Branded Nursery Products and Toys you will provide research, administration and practical support to ensure the branded product range is well managed and that marketing opportunities are maximised. Working within a department that covers all nursery categories from cribs and potties to toys and gift the role will suit someone keen to get a wide range of experience and that has a flexible attitude to their role.

    Under direction expected duties may include:

    • Assisting the Buyer with price and competitor analysis
    • Liaising with suppliers regarding marketing opportunities
    • Arranging and taking notes in buying selection meetings
    • Maintaining costing, RRP & margin information
    • Collating text and data on product database for web/catalogue/PR and proofing
    • Organising supplier images or samples for photographic shoots for web/catalogue
    • Preparing for and assisting on photoshoots as required
    • Analysis of marketing campaigns and providing suppliers with sell-through data
    • Analysis of current inventory performance
    • Assisting the Marketing Department with procurement for promotional campaigns
    • Assisting the Visual Merchandisers with the sourcing and procurement of VM props
    • Maintaining the team’s filing system both electronic and manual
    • Assisting the BAA/Stock Controller to ensure systems are accurately maintained/li>
    • Assisting with delivery queries and purchase order maintenance in the absence of the BAA/Stock Controller
    The successful candidate will have the following skills:
    • Educated to a degree standard in a relevant subject or have equivalent qualification or relevant work experience
    • Computer literate, with a good knowledge of Excel & Databases
    • Excellent verbal and written English, communication skills and organisational skills
    • Ability to analyse data and reports
    • A keen business acumen and a good commercial sense of price and value
    • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed
    • Be able to multi task and a pro-active character who is happiest in a busy, whilst friendly, atmosphere


    ALL APPLICATIONS WELCOMED

    To apply or for more information, please email your CV with a covering letter and salary expectations to: jobs@jojomamanbebe.co.uk. Due to high application levels we apologise in advance but we will only contact candidates we would like to see for interview.

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    International Trade Marketing & Sales Assistant (Maternity Cover)

    Who we are :

    JoJo Maman Bebe is a multi-channel retailer of maternity wear, babywear and nursery products; with currently 75 UK stores, a thriving e-commerce presence, and a growing international department. The key to our success and customer loyalty is down to our design and innovation; attention to detail, pride in our work and our ethical business practices.

    Our international department may be small but it is an important part of our business, run by a dedicated team based between our head office in Newport and design & marketing office in London. If you have great people skills, a love for being part of a team with big ambitions, brilliant administrative skills, an ambitious nature and the aspiration to grow sales then this is a fabulous opportunity for you. This is a maternity cover placement initially, but depending on your success and as the department grows it could become a full-time position.

    What we expect from you :

    • You will support our Sales Executive with the preparation of international trade fairs, including sample management, setting up, selling and packing our products.
    • Work alongside our Trade Executive, dealing with trade enquiries from new or existing customers, ensuring fantastic customer service is provided at all times.
    • Research, compile and manage a potential sales contact list.
    • Support to team with the preparation of new season launch on the trade website.
    • Sample management to include dispatch to sales agents and showroom changeover in readiness for season change.
    • Full understanding of our trade website making sure that all styles are featured based on country/currency/category
    • Strong knowledge of Elucid/order management /trade website to process new orders and manage existing ones is preferable.
    • Regular contact with our International Trade Team based in Newport
    • Regular competitor review

      Skills you need :
      • Good attention to detail and accuracy using Excel/Word
      • Really good communication and organisational skills.
      • Impressive sales skills to deal with current customers to maximize sales or prospective customers to capture new business.
      • The ability to multi-task, with a can-do attitude is essential.
      • An ability to work in a fast-paced environment, remaining calm under pressure.
      • Availability to travel where necessary, to include international travel.
      • A good understanding of JoJo and market positioning throughout the World would be advantageous.
      • Finally, the ability to enthuse others about the product and our heritage is essential for the continued growth of our department.
      For more information, please contact the HR team on 01633 294466


    To apply, please forward your CV and covering letter to , jobs@jojomamanbebe.co.uk

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    PR & Events Assistant



    This role is in the first instance a summer contract which will end in September 2016.

    JoJo Maman Bebe is the UKs leading boutique mother & baby brand. Our in house design team create gorgeous and practical collections of maternity, baby & childrens wear and nursery products, gifts and toys. We have an expanding retail portfolio of over 70 stores, a thriving e-commerce presence and a growing international trade department. The key to our success and customer loyalty is down to our high standards of customer service, our design and innovation, attention to detail, pride in our work and our ethical business practices. Whilst we have grown into a major retailer, we havent forgotten our roots for providing quality and value for money. The emphasis we place on customer interaction and training means we are a business to trust. We adhere to a non-hierarchical structure making our success a team effort.

    Although we have expanded fairly rapidly, we retain small company values and are committed to offer our employees a competitive salary, generous discount, training and development and a fun and friendly working atmosphere.

    Our Head Office is found in Newport, South Wales and includes the operational and accounting side of the business alongside our Distribution Centre. Our Design and Marketing Office is based in Battersea, London and is the creative hub of the company.

    What we expect from you :

      Your role will be to take responsibility for organising and attending the summer roadshow events with our vintage Citroen HY van, Eloise. At these events you will be the Ambassador for the brand, chatting to customers and displaying your knowledge of the company, our history, our charity and environmental initiatives and our ethos. You will interact with the toddlers, handing out helium balloons and freebies and encourage as many people as possible to sign up to our customer database for future marketing. With help you will keep Eloise looking sparkling and running smoothly. You will be expected to drive to and from the events.

      You will also be willing to help with a wide variety of PR & Marketing related duties including assisting on photo shoots, updating database records, researching new contacts and sending out JoJo gifts and press samples.

      The need for attention to detail is essential, coupled with the ability to work to strict deadlines, come up with new ideas and once approved, execute them efficiently and on budget.

      Being an outgoing character and able to think under pressure and interact with journalists and customers is essential. Flying the flag for JoJo, being on brand and believing in the company ethos is naturally part of any role in the PR department, but particularly important when you are customer facing at events.

      Essential skills you need for this role :
      • To be able to respond to journalists image and sample requests in fluent written English.
      • To have the confidence to assist the PR manager on prepping for catalogue, ecommerce and look book photo shoots.
      • To have the efficiency to send out press releases, look books and other press materials to journalists and stylists across the UK and USA.
      • To be able to manage and attend events with the JoJo Mascot, Eloise our vintage Citroen HY Van.
      • To be an able driver, confident to be in sole charge of driving our van across the country (generally with a colleague).
      We are looking for someone with the following ability :
      • Fluent English and good attention to detail and accuracy using Excel/Word.
      • Self-motivated with a 'can do' attitude and relaxed but efficient outlook.
      • To multi-task and be adaptable at short notice.
      • To work within a fast-paced environment, dealing with issues as they arise.
      • To travel around the UK and work some weekends (lieu time given).
      • To gain knowledge of the JoJo brand and have the ability to enthuse others about our product, heritage and core brand values.
      • Full clean driving license.
      For more information, please contact the HR team on 01633 294466


    To apply, please forward your CV and covering letter to , jobs@jojomamanbebe.co.uk

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    Commercial Accountant



    Who we are:

    We are a multi-channel retailer of maternity wear, babywear and nursery products; with 70+ stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ over 700 people in the UK.

    The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud.

    We may have grown into a major retailer but we havent forgotten our roots for providing quality and value for money. The passion we place on engaging with our customer means we are a business that can be trusted.

    This is a really exciting new role for us. You will be the leader of business planning, reporting and analysis that will produce insightful information to influence key business performance. You will have a passion for retail and be able to demonstrate impressive commercial acumen to analyse current retail trends. This will help us develop forward thinking strategies for continued growth. We love working as a team so you will be a natural people person with a great sense of fun. Impressive interpersonal skills are a must for everyone in JoJo!

    What we expect from you :

    • Actively lead business planning and forecasting cycle.
    • Act as the principal finance contact for the Buying, Merchandising and Retail teams and build strong relationships within these teams.
    • Monitor and review performance across our stores against budgets and discuss how to help make changes to assist performance excellence.
    • Identify, measure and track performance of KPIs in a timely manner.
    • Manage the property portfolio and property admin team including:

      Building up local comparable knowledge around each property and forming a good set of contacts with other retailers, their representatives, our landlords and their agents.

      Where required commission a new measured survey of properties and form an opinion of their rental valuation following RICS guidelines as required at rent reviews and lease renewals.

      Proactively manage and negotiate rent reviews and lease renewals taking into consideration company requirements with regards to re-gearing and relocations.

      Work with our Retail Ops Team, audit key occupation costs for each property, noticing anomalies and investigate where required.

      Actively manage consultants to challenge costs on Business Rates and other variable costs.

      Working with the Property Project Manager and the Accounts Team, actively manage the department budget on new store building works and shop fit costs. Put all areas out to tender as and when required.

      Work with the Property Project Manager and Retail Ops Team to maximise the refurbishment budget to achieve best ROI.
    • Provide support to stakeholders at all levels through providing detailed and accurate reports and analysis to support the needs of the business.
    • Support the collation of business cases for Capex investment and ensure post implementation reviews of major projects.
    • Assist and provide ad hoc analysis to the Senior Management team and Board of Directors.
    • Effectively manage, motivate and develop direct reports.

      Skills you will have :
      • Qualified accountant (ACA, CIMA, ACCA) is essential;
      • Strong numeric, organisation and interpersonal skills are essential;
      • Previous commercial finance experience of working within a consumer business, preferably retail;
      • Experience of working in a global retail organisation is desirable;
      • Ability to communicate effectively with both financial and non-financial colleagues is essential;
      • Energetic, resilient and robust;
      • You will have a love of negotiation and achieve satisfaction from getting the best deal at all times.
      The Benefits:
      • Incremental holiday entitlement, 20 days rising to 30 days p.a. (Ex. BH)
      • Annual profit share scheme
      • Contributory pension scheme;
      • Childcare vouchers;
      • Cycle to work scheme;
      • JoJo saving scheme;
      • Great social events, including a subsidised Christmas party;
      • Staff discount with up to 40% off RRP;
      • Ongoing training and educational development initiatives.


      For more information, please contact the HR team on 01633 294466


    To apply, please forward your CV and covering letter to , jobs@jojomamanbebe.co.uk

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    Retail Maintenance Co-ordinator

    Who we are:

    We are a multi-channel retailer of maternity wear, babywear and nursery products; with 75 stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings we now employ over 700 people in the UK.

    The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud.

    We may have grown into a major retailer but we havent forgotten our roots for providing quality and value for money in everything we do. If you have an interest in property maintenance and love getting things done, then this is a fantastic opportunity for you, Our retail portfolio will continue to expand with a planned 6 to 10 new store openings per annum and we need someone to help us make sure our stores always look the best they can.

    What we expect from you:

    This is a really exciting new role, where you will help us bring efficiencies to our in house retail maintenance team. You will be vital in co-ordinating our current team making sure their time is used sensibly by prioritising and clustering their tasks; including logical route planning.
    We need an energetic individual who has the ability to multitask, keeping several plates spinning at once. You will need to be able to work at speed and have an uncanny ability to influence others so you can stay on top of your schedule.
    As well as scheduling our own team, you will need to appoint outside contractors and sometimes deal with business critical issues as they crop up. You will have an ambitious nature, keen to grow your department, even build up an efficient in house building business.
    At all times we would prefer to work with our own employees rather than use outside contractors and it will down to you to start to build this in house team over the coming months.
    This is predominantly a desk based role, however, be prepared to travel across the UK, Ireland and the Channel Islands to visit our stores to get to know their quirkiness. You may also have to assist with new store openings.
    An aptitude for building work and decoration would be an advantage but the ability to juggle numerous issues simultaneously and project manage skills are more vital.
    You will love negotiating, with a natural passion to build good relationships with contractors and suppliers ensuring all parties have a fair deal. Building long term trusting relationships is really important to us; therefore, you must be thoughtful and courteous when working with our business partners.
    You will also have the necessary commercial and man-management ability to recruit and train a new in-house maintenance team when the need arises, which will be when you can see its more cost effective to have our own building team.

    Skills you need:

  • You will be able to work under pressure and get pleasure from solving problems for others.
  • You will have a love of negotiation and achieve satisfaction from getting the best deal at all times.
  • You will be an excellent people person, able to manage your team whilst listening and being respectful of their opinion.
  • Ideally have a proven track record within a multi-site property company or a good knowledge of maintenance issues and how to resolve them.
  • Fluent English is essential. Able to form friendly relationships with suppliers, comparative companies and landlords, plus their agents.
  • You will be confident in the preparation of specifications and schedules of work, putting jobs out to tender and analysing the results.
  • 100% accuracy with written instructions and a love for numbers are essential.
  • Clean driving licence.

  • The Benefits:

  • Incremental holiday entitlement, 20 days rising to 30 days p.a. (Ex. BH)
  • Annual Profit Share Scheme;
  • Contributory pension scheme;
  • Childcare vouchers;
  • Cycle to work scheme;
  • JoJo saving scheme;
  • Great social events, including a subsidised Christmas party;
  • Staff discount with up to 40% off RRP;
  • Ongoing training and educational development initiatives.

  • To apply, please forward your CV with cover letter to jobs@jojomamanbebe.co.uk

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    Assistant Product Developer



    Key role to support the Product Developer and ensure the smooth process of sourcing, purchasing and producing a fun and varied collection of own brand nursery product, gift and toys.

    JoJo specialises in providing everything the thinking parent needs from pregnancy to pre-school. Due to exciting growth in own brand nursery product, gift and toys we have a new role. JoJo is a successful multi-channel brand in a period of accelerated growth with 70+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career development.

    The ideal candidate will have been in the nursery, toy or homewares industry for 3+ years and will be looking for a new challenge. You must have a background in developing product; from initial research, working with designers, through to sourcing suppliers and critical path management through production. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    Duties to comprise all areas of development and production, Including:

    • Sourcing new opportunities and suppliers
    • Working with design and technical teams to prepare new briefs and specifications
    • Liaising with suppliers on costings, minimums and production
    • Ensuring the critical path is on schedule
    • Competitive analysis and opportunities
    • Sample management for development and photography
    • Managing product data and using Illustrator to update range sheets
    • Managing packaging and labelling developments
    • Collating text, preparing & proofing catalogues and other published media
    • Overseeing system maintenance and analysis

      The successful candidate will have experience in a buying/development department of a commercial retailer that works directly with factories and will have the following skills:
      • Excellent verbal and written English
      • Excellent communication and organisational skills
      • A keen business acumen, good negotiating skills and shrewd sense of price and value.
      • Good computer skills. MS office package, ability to learn in house programs and intermediate level excel.
      • CAD Skills. Working knowledge of Illustrator and/or Photoshop.
      • Be able to efficiently multi-task, be highly organised and work happily in a busy, whilst friendly, atmosphere


      To apply, please forward your CV and covering letter to Phoebe King, phoebe@jojomamanbebe.co.uk

      Due to high application levels we will only contact candidates we would like to see for interview. This role will not suit someone looking for a fashion design or buying role.

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    Product Development Admin Assistant



    Key role to support the Product Developer and ensure the smooth process of sourcing, purchasing and producing a fun and varied collection of own brand nursery product, gift and toys.

    JoJo specialises in providing everything the thinking parent needs from pregnancy to pre-school. We are excited about the growth in own brand nursery product, gift and toys and are looking for the right person to join the team. JoJo is a successful multi-channel brand in a period of accelerated growth with 70+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career development.

    The ideal candidate could be a recent graduate but will have been exposed to a buying or development team within the nursery, toy or homewares industry either as a degree placement or as a first role and will be looking for a challenge. You must have a passion for developing product alongside great organisational skills and attention to detail. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    Duties to comprise all areas of development and production, Including:

    • Ensuring the critical path for development and production is on schedule.
    • Raising lines on the in house system, placing and confirming purchase orders and schedules with suppliers.
    • Ensuring the system is accurate at all times.
    • Requesting and chasing samples as required, preparing samples for photography.
    • Maintaining packaging database, proofing packaging.
    • Competitor analysis as required.
    • Managing product data and using Illustrator to update range sheets
    • Collating text, preparing & proofing catalogues and other published media

      The successful candidate will have experience in a buying/development department of a commercial retailer that works directly with factories and will have the following skills:
      • Excellent verbal and written English
      • Excellent communication and organisational skills
      • Good computer skills. MS office package, ability to learn in house programs and intermediate level excel.
      • CAD Skills. Working knowledge of Illustrator and/or Photoshop.
      • Be able to efficiently multi-task, be highly organised and work happily in a busy, whilst friendly, atmosphere


      To apply, please forward your CV and covering letter to Phoebe King, phoebe@jojomamanbebe.co.uk

      Due to high application levels we will only contact candidates we would like to see for interview. This role will not suit someone looking for a fashion design or buying role.

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    Trainee Buyers Admin Assistant



    A new role as part of our buying team working across multi product childrenswear, babywear and maternitywear. You will be part of a fantastic team supporting the buyers to source, purchase and produce beautiful things. Primarily admin focused this role will give the right candidate a great opportunity to learn how a commercial buying team functions within a creative atmosphere. JoJo is a successful multi-channel brand in a period of accelerated growth with 70+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career development

    The ideal candidate could be a recent graduate with a fashion management degree or similar, but will also have had experience within a commercial design led retailer either as a degree placement or as a first role and will be looking for their next challenge. You must have a passion for fashion buying alongside great organisational skills and attention to detail. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    General duties include:

    • Assisting the team in managing critical path and delivery schedule.
    • Assisting the team in chasing and managing photo and wholesale samples.
    • Logging samples and submissions on the critical path.
    • Placing seasonal and repeat orders and tracking production. Maintenance of delivery dates.
    • New style set up and maintenance of system and statuses.
    • Assisting in the setup and maintenance of production and buying excel spreadsheets.
    • Maintenance of back orders and outstanding orders etc.
    • Compilation of Competitive Shop reports.
    • Assisting the team in preparing for the photo shoot.

      The successful candidate will have experience in a buying/development department of a commercial retailer that works directly with factories and will have the following skills:
      • Excellent communication and organisational skills.
      • Good computer skills, MS office package, ability to learn in house programs and intermediate level excel.
      • A keen business acumen, good negotiating skills and shrewd sense of price and value.
      • Degree or equivalent qualification in fashion buying or management, ideally with a long term placement experience in a commercial retailer.
      • Excellent verbal and written English.
      • Be an efficient and reliable team member who can be responsible for their own work load.
      • Be able to efficiently multi-task, be highly organised and work happily in a busy, whilst friendly, atmosphere


      Please send CV and a covering email including notice period and salary expectations to Rebecca McCalmont rebecca@jojomamanbebe.co.uk

      Due to high application levels we will only contact candidates we would like to see for interview.

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    Design Admin Assistant



    A new role as part of our in-house design team working across multi product childrenswear, babywear, maternitywear and also nursery products and toys. You will be part of a fantastic team supporting the designers to create and develop beautiful things. Primarily admin focused it will give the right candidate a great opportunity to learn how a commercial design team functions within a creative atmosphere. JoJo is a successful multi-channel brand in a period of accelerated growth with 70+ stores, a comprehensive website and catalogue business and expanding international customers. JoJo offers great opportunities for career development.

    The ideal candidate could be a recent graduate with a fashion design degree but will also have had experience within a commercial design led retailer either as a degree placement or as a first role and will be looking for their next challenge. You must have a passion for design alongside great organisational skills and attention to detail. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

    Duties to comprise assisting in areas of design & development admin, including:

    • Assisting the designers in completion and maintenance of in house design records e.g. specification sheets.
    • Updating the status of the critical path for design development
    • Logging all lab dips, strike offs, sample submissions on the critical path.
    • Maintaining the design filing system both electronic and manual.
    • Assisting the designers in:
      • Trend research & producing design boards
      • Comparative analysis / competitor observation
      • Drawing up of illustrations for specifications
      • Supplier communication & chasing for submissions during development.
      • Maintenance of packaging and labelling information.
    • Assisting the team in the management of samples, unpacking, hanging etc.
    • Assist in the preparation for the photo shoots and, or trade fairs as required.

      The successful candidate will have experience in a design department of a commercial retailer that works directly with factories and will have the following skills:
      • Excellent knowledge of Adobe Photoshop and Illustrator for CAD, Print and Graphic designs
      • Strong attention to detail and effective self-management, organisational and time management skills
      • Degree or equivalent qualification in Fashion Design & Construction, ideally with a long term placement experience in a small, commercial, design led retailer.
      • Excellent verbal and written English.
      • Confident working knowledge MS office and of Excel.
      • Be an efficient and reliable team member who can be responsible for their own work load.
      • Be able to efficiently multi task, be highly organised and work happily in a busy, whilst friendly, atmosphere


      Please send CV and a covering email including notice period and salary expectations to Emma Harrison emmah@jojomamanbebe.co.uk

      Due to high application levels we will only contact candidates we would like to see for interview.

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