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Jobs with JoJo

Jobs with JoJo

Jobs with JoJo

Head Office

London Studio

JoJo Stores

Jobs with JoJo
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JoJo is one of the UK's fastest growing niche market multi-channel retailers, specialising in the baby and nursery market. Launched 20 years ago by the current MD, the company has grown organically year on year as a result of its innovative products, imaginative and quirky fashions, excellent customer focus and inspirational marketing and PR. With plans for 8 new stores per annum and international expansion, we offer small company values in an exciting and vibrant environment.

JoJo's head office in Newport, South Wales is the location for the Warehouse, Customer Service, IT and Accounts departments as well as the Retail Operations.

The Marketing, Design and Buying departments are based at JoJo House in Battersea, just around the corner from Battersea Park Station.

JoJo currently has 57 stores across the UK and is actively looking for new locations.

Our current vacancies are listed in the tab sections but should you have any general enquiries please email jobs@jojomamanbebe.co.uk

Nema Foundation





Head Office
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International Trade Executive – Finance

JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with over 55 stores nationally, a thriving e-commerce presence, and a growing international trade department. We employ approximately 550 people in the UK (2014). The key to our success and customer loyalty is down to our levels of customer service, design and innovation; attention to detail and pride in our work; and our ethical business practices. We may have grown into a major retailer but we haven’t forgotten our roots for providing quality and value for money, and the emphasis we place on service means we are a business our customers can trust. We adhere to a nonhierarchical structure, which means all managers must spend time working with their teams when all hands are needed on deck. Our success is very much a team effort.

Our international department is in the process of rapid expansion with major distribution contracts established on a monthly basis. The successful post holder will be required to demonstrate the ability to multi-task in a fast paced and changing environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines, organize multiple shipments and complete complex administrative tasks are all requirements of this role. Account management from a financial perspective is essential; therefore a background in or knowledge of financial reporting would be advantageous. There will be an element of credit control expected within the scope of the role. This position would suit someone from either an administrative or financial background. You will have to be prepared to work varying hours due to time zone differences, at times up to 8pm in the evening, this will not be on a regular basis, but will be as and when required. If you have experience in Customs and Excise legislation, taxation and VAT knowledge within international markets it would be considered advantageous but not essential, as would a bi-lingual ability.

General Description:

  1. Setting up trade accounts in Elucid and Sage in a timely and accurate manner;
  2. Assist in the flow of trade orders by managing collection of payment in a timely manner in conjunction with communicating with all operational departments to point of despatch
  3. Assist in other Credit Control based administration duties
  4. Ensure all trade Customers are set up with the correct tax code and ensuring Customs and Excise export rules are followed at all times
  5. Management of USA Reps commission payments by providing accurate sales data to finance department
  6. Corporate account management via downloading and uploading of purchase order and despatch data in line with contractual obligations
  7. Customer service expectations regarding after sales issues
  8. Liaise with supply chain department to ensure all export/import documentation is requested or completed in a timely manner
  9. Creating and maintaining a fluid filing system for International Trade Department, including obtaining and filing all relevant export documentation.
  10. Upkeep/audit of trade accounts ensuring accuracy of information and confidentiality at all times.
  11. Reconciling import transactions between Elucid and Sage.
  12. International VAT and Tax


Send CV, covering letter, availability to work/notice period and salary expectations to, jobs@jojomamanbebe.co.uk.

HR Assistant

JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with a nationally expanding retail portfolio, a thriving e-commerce presence, and a growing international trade department. We employ over 550 people in the UK (2014).

The HR team is based at our Head Office in Newport, South Wales and provides full generalist support to all locations. We are looking for someone to join the team to assist in the provision of a high quality, professional HR service. Main duties include the effective administration of systems and procedures and providing an advisory service to managers and employees. You will be involved in the recruitment process from start to finish and will be responsible for ensuring that personnel files are kept up to date.

The successful candidate should have previous experience of working in a HR department (minimum of six months) and will need to be able to demonstrate very good organisational and communication skills.

For more information, or to apply with a CV please contact Amy Bailey, HR Manager amyb@jojomamanbebe.co.uk.

Charity Manager

Seeking a passionate, hardworking and organised individual to manage our grassroots projects in Mozambique.

This is a great opportunity to gain relevant work experience in the development sector, see and understand how a social enterprise works on the ground while being part of an exciting approach to local development.

You would be based in Mozambique in the beautiful Quirimbas National Park and be part of an exciting social enterprise using tourism to promote local development. GULUDO, the social enterprise, encompasses Guludo Beach Lodge (a stunning eco-resort) and Nema Foundation (implementing projects) together contributing to sustainable development in this area of Northern Mozambique.

The role involves overseeing all our projects in the local communities.

Key Responsibilities

  1. People Management: Managing a team of 8 full-time Mozambican staff, occasional volunteers and over 100 community volunteers
  2. Project Management: Implementing education, health, agriculture, water and enterprise projects on the ground via local staff and community volunteers
  3. Financial Management: managing budgets, recording income & expenditure, tracking donations, ensuring good cash-flow
  4. Monitoring & Evaluation: Checking on project progress and reporting findings back to donors and Trustees
  5. Logistics: Procuring supplies, running workshops, meeting with contractors, dealing with banking, legal and customs
  6. Fundraising: Securing new funding from a range of donors, including companies, individuals, and not-for-profit organisations


Person Specification

  1. Prior experience in International Development
  2. Prior experience of living and working in a developing country
  3. Educated to Degree Level (or equivalent experience)
  4. Excellent organisational and time-management skills: prioritising workload, multi-tasking, the ability to be adaptable and flexible in a challenging environment
  5. A good and patient communicator who can build professional relations and interact with a range of audiences, including local communities, local government, and other NGOs
  6. A motivated self-starter who can lead on new initiatives and projects
  7. A problem-solver who can make tough decisions and find solutions to difficult problems
  8. Excellent IT skills; Word, Excel, Outlook and Powerpoint
  9. A good grasp of English and Portuguese. Swahili and Spanish would also be an asset
  10. Full driving license

The successful candidate must cover the cost of their visa and transportation to and from Pemba, Mozambique. However, the charity will provide full-board and accommodation at the Guludo Resort, plus a salary based on the level of experience of the relevant candidate. Minimum 12 month contract. The Charity is funded via donations from several sources, including JoJo Maman Bébé who undertake the book keeping at their head office and have posted this job advertisement to assist the founder of Nema who is on maternity leave.

Please apply with CV and covering letter to Laura Tenison MBE, Founder & MD of JoJo and trustee of Nema. Include your salary expectations, relevant experience and potential start date. For more information please email margie@jojomamanbebe.co.uk

Quality Control Supervisor

This award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 53 stores and a comprehensive web and mail order division making up half the turnover.

Based at our Head Office in Newport, we have a vacancy for a QC Supervisor. The main purpose of the role is to ensure the smooth running of the quality control department. Supporting the Garment Technology Development team who are based at our London office, you will be their eyes in the warehouse providing key communication and liaison between Customer Services, Stock Control, Operations, International Sales and Buying teams.

The main responsibilities of the role include:

  • Manage the team workloads and personnel
  • Ensure delivered product is checked for the expected quality and safety standards
  • Ensure any quality investigations are managed efficiently and commercially
  • Ensure returned product is dealt with effectively
Person Specification:

  • Sound technical knowledge in garment development and / or manufacturing
  • Solid understanding of garment specifications, tolerances and test reports
  • Understanding of fabric compositions, properties of such and care of garments
  • A good eye for detail and accuracy
  • Excellent communication skills

Other skills that would be beneficial:
  • Knowledge of Childrenswear Safety Standards
  • Strong Excel skills


In return, we offer a competitive salary. If you would like to apply please forward your CV, confirming salary expectations to: jobs@jojomamanbebe.co.uk, please quote reference NEW/QC.

London Studio
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Online Marketing Executive More >

Online Marketing Executive

The Online Marketing Executive is responsible for implementing all online acquisition strategies to drive targeted traffic to the UK and Irish websites and maximising conversions rates with the use of both product recommendation and multi variant software.

Main responsibilities to include:

PPC

  • Setting up and optimising PPC campaigns.
  • Reviewing all campaigns regularly to ensure that a profitable ROI is being achieved. Pausing or deleting all non-performing campaigns as soon as they are identified.
  • Control bid management to ensure that the daily budget is allocated correctly to ensure optimum sales potential.
  • Set up and test campaigns for all new products at season changeover and to reflect PR and other company events.
  • Write copy and create ads for all campaigns. Set up a testing strategy for ads to ensure CTR is maximised.
  • Produce weekly adword reports to review keyword performance.
  • Monitor competitors’ campaigns to maintain ad position.
Product Listing Ads
  • Maintain the CSV product feed to ensure that all products are correctly displayed on Google search results at all times.
  • Produce new CSV feeds as required especially for season change over to ensure new products are added.
  • Produce weekly report showing all key performance indicators for this channel.
Re-Targeting
  • Manage the re-targeting service provider to ensure that budgets are being spent correctly, product feeds are up to date and the re-targeting reflects the strategy and marketing calendar.
  • Review reports produced by re-targeting agency and identify any opportunities for further growth and ROI improvements.
Recommendations and Multi Variant Testing
  • Manage and work with the recommendation software provider to personalise recommended products and website content based on individual preferences and behaviours to improve conversion rate, sales and average order values. Set up regular multi variant testing to establish optimum content. Produce reports on all tests.
Social Media
  • In conjunction with the PR team and SEO and Content writer plan and execute the social media marketing and advertising strategy to increase traffic and conversions from all social media platforms including facebook, google+, pinterest, you tube.
Mobile Marketing
  • Determine advertising opportunities for mobile including SMS, Google ads, QR
  • Codes to increase conversion rate from online visitors via mobile.
Website Partnerships
  • Manage the promotions, advertising and competitions with various 3rd parties to maximise brand awareness and drive targeted site traffic.
Competitors/Online Industry
  • Regularly review our competitors websites price matching non JoJo product ranges to ensure that we remain competitive.
  • Keep up to date with changes in the online marketing and search industry including latest tools, marketing strategies and industry news.
Key performance indicators might include the following:
  • Increase in visitors to the website.
  • Increase in conversion rate.
  • Improvement in page position for key paid and organic search terms.
  • Increase in mobile conversion rate.


Send CV, covering letter, availability to work/notice period and salary expectations to jane@jojomamanbebe.co.uk .

Nursery Product Development Admin Assistant More >

Nursery Product Development Admin Assistant

Specialising in childrenswear and infant products plus women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive website and catalogue business and expanding international trade customers. JoJo offers great opportunities for career progression and development.

Under direction expected duties may include:

Development Support


  • Researching new supply opportunities, price and competitor analysis
  • Compiling new specifications including CADS, updating during development
  • Creating and maintaining Critical Path and schedule.
  • Requesting and chasing samples as required.
  • Maintaining packaging database, proofing packaging.


Orders & Production Support
  • Compiling & maintaining our relevant spreadsheets.
  • Creating and maintaining stock records on the in house system
  • Ensuring all orders placed and delivered to schedule


General
  • Collating text and data for catalogue / product database and proofing of both
  • Organising samples for photographic shoots & trade as required
  • Preparing for and assisting on photoshoots as required


The successful candidate will be educated to degree level in a relevant course and will have the following skills:

  • Be computer literate, with a good knowledge of Excel, Level 2 or above.
  • Have intermediate CAD skills in Adobe Illustrator and / or Photoshop.
  • Excellent verbal and written English, communication skills and organisational skills.
  • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
  • Be able to multi task and a pro-active character who is happiest in a busy, whilst friendly, atmosphere.
If you are looking for the perfect opportunity to further your career then please email your CV with a covering letter and salary expectations to: Phoebe King: phoebe@jojomamanbebe.co.uk

Due to high application levels we apologise in advance but we will only contact candidates we would like to see for interview. Due to high application levels we apologise in advance but we will only contact candidates we would like to see for interview.

GARMENT TECHNOLOGIST More >

GARMENT TECHNOLOGIST

One Year Contract, Full Time

Specialising in childrenswear and infant products plus women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive website and catalogue business and expanding international trade customers. JoJo offers great opportunities for career progression and development.



We are looking for an experienced Garment Technologist to join our busy Tech Department. This offers the right candidate a great chance to implement and develop skills across a wide sphere of technology in an exciting and hands on design, development and buying team. Unlike many other companies we design in house and work directly with factories to produce our own label goods which provides a dynamic workplace and opportunities for growth.

With an exciting remit covering not only children’s and baby wear but also maternity wear, fabric based products, such as towelling, bedding, shoes, fun toys plus many other areas the role will suit someone keen to get a wide range of experience.

A key role supporting the technology team you will ensure that our designs are executed to the highest quality and safety standards and to schedule. You will have been in the industry for 5+ years and must have a background in childrenswear and ladieswear. Experience in soft goods or toys would be a bonus. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

Expected duties may include:

  • Preparing specification packs, fitting samples and ensuring critical path is followed
  • Sealing for production and checking shipment samples. Trouble shooting and forcing resolution on quality or production concerns.
  • Ensuring all labelling and testing is actionned and that all items adhere to British Safety Standards and International compliance & labelling requirements.
  • Problem solving development and production issues.
  • Visiting, auditing and ensuring production in factories.


The successful candidate will be have experience in a technology department of a commercial manufacturer and retailer and will have the following skills:

  • Excellent verbal and written English
  • Excellent communication skills and a keen eye for detail.
  • Qualified with an appropriate NVQ or higher and 4+ years in a fashion background.
  • Comprehensively computer literate, with a good knowledge of Excel and Illustrator.
  • Be able to efficiently multi-task, be highly organised.
  • Experience of travelling to and working with foreign suppliers is vital.
  • Experience of working with childrenswear is also vital
If you are looking for the perfect opportunity to further your career then please email your CV with a covering letter and salary expectations to: Mel Brown, Design & Production Director mel@jojomamanbebe.co.uk

Due to high application levels we apologise in advance but we will only contact candidates we would like to see for interview.

Assistant Merchandiser

Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

An exciting role covering a wide remit of merchandising functions within a small and focused team. Perfect for someone who enjoys multi-tasking, is looking to take on responsibility in key trading decisions and get involved in our exciting growth plans

This role will primarily be involved in the maternitywear category but would cover other categories as necessary. Duties may cover all areas of planning, analysing, trading and branch merchandising, including:

  • Supporting the Merchandiser in day to day running of the department
  • Producing, analysing and responding to trading figures to ensure sales and profit targets are achieved.
  • Range planning and preparation of stock packages for allocation.
  • Maintaining availability for direct business and in store through effective management of stock flow.
  • Propose and implement stock optimization or markdown strategies.
  • Analysing and responding to Store trading figures, capacities and grading to drive sales.
  • Communicating with Stores, Area Managers and the Operations Team to ensure stores are trading optimally and have the right stock packages.
  • Planning new store openings.
  • Assisting the Merchandiser to produce in season and strategic forecasting.
  • Visiting under performing and over performing stores to drive sales.
  • Ad Hoc analysis as required.
The successful candidate will be currently working at an Assistant Merchandiser or Senior Allocator level looking to step up. With a strong understanding of the role, a strong natural aptitude for Maths and English and the following skills:
  • Excellent verbal and written English.
  • Excellent communication skills.
  • Excellent organisational and problem solving skills.
  • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010+ version) and proven numeracy skills.
  • Be able to multi task and manage fast paced workloads and tight deadlines.
  • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
  • Proactive character who is happiest in a busy, whilst friendly, atmosphere.
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV, covering letter, availability to work/notice period and salary expectations to mel@jojomamanbebe.co.uk.

Merchandising Assistant

Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60+ stores, a comprehensive multi-channel business and expanding international customers this role offers great opportunities for career progression and development.

An exciting new role covering a wide remit of merchandising support functions within a small and focused team. Perfect for someone who enjoys multi-tasking, is looking to take a first step within a merchandising function and get involved with our exciting growth plans.

This role will primarily be supporting the team in all aspects of Merchandising across all channels. Duties may cover all areas of administration, reporting, analysing and branch merchandising, including:

Planning

  • Assist the Merchandiser to formulate planning packs and to plan for new stores.
  • Assist the Merchandiser to ensure stock flow, commitment, intake and distribution is planned and manage stock distributions to stores.
Analysis
  • Assist the Merchandiser to analyse historic sales patterns and trends.
  • Assist the Merchandiser to produce all trading packs and ad hoc analysis as required.
  • Provide regular analysis on stock levels, sales performance and purchasing.
Trading / Operations
  • Communicate with Stores, Area Managers and Operations Team to ensure stores are trading optimally and have the right stock packages. Provide relevant, clear and concise information to stores.
  • Manage, with guidance, stock allocations, transferring stock, returned and faulty stock from stores to maintain availability for direct business and in store through effective management of stock flow.
  • Ensure stock is allocated effectively through the business in line with distribution capacities.
  • Assist in managing the outlet website (stock and discounts) and outlet stores.
  • Visit stores and feed back with actions.
The successful candidate will be currently working at an Assistant Merchandiser or Senior Allocator level looking to step up. With a strong understanding of the role, a strong natural aptitude for Maths and English and the following skills:
  • Excellent verbal and written English.
  • Excellent communication skills.
  • Excellent organisational and problem solving skills.
  • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010+ version) and proven numeracy skills.
  • Be able to multi task and manage fast paced workloads and tight deadlines.
  • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
  • Proactive character who is happiest in a busy, whilst friendly, atmosphere.
Due to high application levels we will only contact candidates we would like to see for interview.

Send CV, covering letter, availability to work/notice period and salary expectations to mel@jojomamanbebe.co.uk.

International Trade Sales Manager

Two years ago the International Trade Department was launched, selling on a B2B level across the world but specifically in the USA. Over the past months twelve showrooms have been set up and accounts opened with the large E-com retailers such as Amazon and Daipers.com. The department has grown successfully, more than doubling sales year on year, and so have the team. This new position has been created to co-ordinate the efficiency and processes amongst the 10 personnel and more than 200 trade accounts.

The successful candidate will be working closely with the Head of Department and the MD. Working predominantly at the London office but must very occasionally travel to trade fairs, meetings or our head office in Wales.

Main responsibilities to include:

  • Working closely with the head of department, taking full responsibility of the International Team, including the sales, order processing and logistics personnel.
  • Co-ordinating interaction and information between the International Trade Department and others across the company, including e-commerce, graphics, buyers, merchandising and logistics teams to ensure deadlines and calendar requirements are met.
  • Ensuring that the work load is efficiently dealt with and that systems and processes are implemented or streamlined to achieve a good work flow achieving quick customer response and order processing.
  • Setting targets for individuals within the team and overseeing these are reached and exceeded.
  • Managing the supply of samples to Reps and Distributors across the world.
  • Managing the production and updating of price lists and databases.
  • Working with the Head of Finance to ensure budgets are correctly produced and kept.

The successful candidate should have the following attributes and skills:

  • -Experience in managing a good sized team and have experience of dealing with personnel issues.
  • -Advanced Excel skills (or an aptitude and the willingness to learn) and be highly computer literate and able to quickly pick up the in-house software, Elucid.
  • -An aptitude for data analysis and management.
  • -Incredible efficiency and process management skills.
  • -Team building and encouragement skills, without the need to bark orders.
  • -The ability to think fast in a busy office and keep a calm head.
  • -A creative eye and the attention to detail needed to brief and proof printed point of sale material and web content.
  • -An interest and understanding of fashion, in particular the babywear market.


This role would be ideal for a candidate wishing to join a friendly team with ambitious ideas. Whilst there are plenty of systems in place already there is room for improvement and as the department expands this role will be pivotal to its success.
Please send your CV, covering letter, and salary expectations to jobs@jojomamanbebe.co.uk

Designer

Specialising in childrenswear and women’s maternity fashion JoJo is a successful multi-channel brand in an exciting period of accelerated growth with 60 stores, a comprehensive website and catalogue business and expanding international trade customers. JoJo offers great opportunities for career progression and development.

An exciting role as part of our in-house design team, working across multi product areas including childrenswear, babywear, maternitywear, nursery product & toys. You will be part of a fantastic design team creating an interesting mix of product in line with the JoJo brand identity.

Perfect for someone who enjoys working at a fast pace and enjoys the challenge of designing diverse product areas. Duties cover all areas of design from conception to final product and will include:

  • Researching and presenting trend information via a variety of resources & trips
  • Participating in range reviews & comparative analysis - developing ranges accordingly.
  • Drawing up illustrations for approval and completing detailed specifications sheets.
  • Developing all-over and placement prints, appliqué & embroidery designs.
  • Liaising with Technologists to issue specifications and reviewing samples to ensure the design vision is correctly interpreted.
  • Maintaining in house design records and systems.
  • Liaising with factories as appropriate to ensure designs are understood and critical path approval dates are met.
  • Designing and issuing accessories/labels/packaging.


The successful candidate will be currently working at Designer or Junior Designer level with a strong understanding of the role and a natural aptitude for our style of design and will demonstrate the following skills:

  • Excellent verbal and written English plus strong communication skills.
  • Excellent organisational and problem solving skills.
  • Excellent knowledge of Photoshop and Illustrator for CAD, Print and Graphic designs.
  • Good understanding of fabrics, garment construction, and British Safety Standards for Childrenswear
  • Confident working knowledge of Excel level 2 or above.
  • Be able to multi task and manage fast paced workloads with tight deadlines.
  • Be an efficient and reliable team member who can work independently and be responsible for their own work load whilst also happy to pitch in where needed.
  • Proactive character happiest in a busy, whilst friendly, atmosphere.


Due to high application levels we will only contact candidates we would like to see for interview.

Send CV, covering letter, availability to work/notice period and salary expectations to Geri Macauley, Head of Buying geri@jojomamanbebe.co.uk.

Senior VM / Company Stylist (Fixed term – 12 months)

Working alongside the Graphics and Marketing teams (with input from the Merchandising team and Retail Ops team), the Senior VM/Company Stylist will be responsible for ensuring all stores in the group maintain the high visual impact expected through window display and internal display. In addition the successful candidate will assist with creative input on JoJo photo shoot, road shows and trade fair stands.

The challenge is to ensure the brand direction and message remains consistent through all channels; catalogue, point of sales maternity, website, our boutique style stores and our trade fair stands. This will involve:

  • - Coming up with your own inspiration and working with themes and designs from the graphics and clothing design team, the Senior VM/Company Stylist will work to interpret these ideas into working window displays, assisting with the sourcing of props and putting together new window packs for the stores.
  • - Working with the branch merchandisers, you will be responsible for ensuring stock displays are maintained in line with range plans to maximise sales potential in our stores.
  • - Working with the marketing department you will be responsible for assisting on photo shoots, initiating and implementing styling ideas.
  • - Working with the retail operations team you will manage the visual impact the windows and display areas of these stores will make and ensure range plans are implemented correctly.
  • • Working with the marketing teams you will assist on themes for photo shoots, pop up shops/road show and trade stand design and merchandising.

Job Specification

  • - Working on store window designs and VM in store (alongside the Head of Graphics).
  • - Negotiating prices, sourcing and ordering props for shoots, new window themes and store displays.
  • - Liaising with the marketing and graphics team to ensure time scales are met.
  • - Liaising with the property project manager to ensure specific areas of new and existing stores have good displays as required by the layout. Sourcing furniture to use as display stands in stores.
  • - Assisting with new store openings to ensure VM and displays are stunning and on brand.
  • - Reporting back to maintenance department or retail ops team on relevant issues.
  • - Preparing trade fair stand designs and working with the teams on graphics and point of sale.
  • - Working with the photo shoot manager on themes, props and styling.
  • - Extensive travel will be involved but your regular place of work and desk space will be JoJo London.
Person Specification
  • - To be highly visual and creative, understanding the JoJo core brand guidelines.
  • - To offer good communication skills, liaising with many different departments in the company.
  • - General administrative and negotiation skills.
  • - Exemplary organisational skills.
  • - Full UK driving licence and the ability to travel extensively.


To apply, please forward CV and covering letter with salary expectations to jobs@jojomamanbebe.co.uk If possible, please also forward some portfolio shots of your work (please ensure that these are sent in a low resolution format).

ASSISTANT BUYER

Design & Buying Office – Battersea Park

This award winning mother and baby brand offers true multi-channel shopping to parents across the UK and abroad. The business has grown organically to its current size with 53 stores and a comprehensive web and mail order division making up half the turnover.

Working with the team responsible for buying and production of our own brand Baby, Children’s, and Maternity ranges this role supports the buyers & merchandisers whilst managing Admin Assistants to ensure the process runs smoothly.

Duties to include all areas of purchasing & production, including:

  • Critical path management.
  • Delivery schedule management.
  • Management of Buying, Photographic and Salesman samples.
  • Sourcing new supply opportunities
  • Negotiating costings and minimums
  • Order raising and confirmation.
  • Maintaining in house product systems.
  • Supplier liaison to ensure information flows and critical dates achieved.
  • Competition report analysis.
  • General administrative support to the buyer.
  • Assisting in general office duties such as accepting parcels and couriers.

The successful candidate will be bright and driven with a strong understanding of the role. Educated to degree level with a strong natural aptitude for Maths and English and will have the following skills:
  • Excellent verbal and written English.
  • Excellent communication skills.
  • Be fully computer literate, with a solid knowledge of Excel (minimum standard Level II, 2010 version).
  • Two years experience as a Buyer’s Admin Assistant.
  • Experience in dealing with foreign suppliers and factories.
  • Be competent and efficient at keeping databases updated.
  • Be an efficient and reliable administrator who can be responsible for their own work load and keen to develop.
  • Be able to multi-task and work happily in a busy, whilst friendly, atmosphere.


Due to high application levels we will only contact candidates we would like to see for interview. Interviewees will be required to compile a report to bring with them. Deadline for applications 4pm Friday 5th July 2013

Send CV, covering letter, availability to work/notice period and salary expectations to Geri MacAuley, Head of Buying, to geri@jojomamanbebe.co.uk.

GARMENT TECHNOLOGIST

PART TIME – 3 DAYS / 22.5hrs per week
6 MONTH CONTRACT

Key role supporting the technology team. You will ensure that our designs are executed to the highest quality and safety standards and to schedule.

The ideal candidate will have been in the industry for 4+ years and will be looking for a new challenge. You must have a background in children’s wear and experience in ladieswear or with soft goods or toys would be a bonus but not essential. You will be a strong communicator and have the ability to work under pressure and meet tight deadlines.

As JoJo is both a manufacturer and retailer it can be a very rewarding role.

Duties to comprise all areas of development and production, including:

  • Preparing sketches and charts for specification packs.
  • Grading specifications for children’s & maternity wear.
  • Liaising with suppliers to ensure all specifications are understood.
  • Measuring, fitting and commenting on fit samples in liaison with the designer and buyer plus updating the critical path efficiently.
  • Sealing for production and checking shipment samples.
  • Ensuring all children’s wear & products adhere to British Safety Standards
The successful candidate will be have experience in a technology department of a commercial manufacturer and retailer and will have the following skills:

  • Excellent verbal and written English
  • Excellent communication skills and a keen eye for detail.
  • Qualified with an appropriate NVQ or higher and 4+ years in a similar fashion background.
  • Comprehensively computer literate, with a good knowledge of Excel and experience using Adobe Illustrator.
  • Be able to efficiently multi-task, be highly organised and work happily in a busy, whilst friendly, atmosphere.
  • Experience of working with foreign suppliers is vital.
  • Experience of working with childrenswear is also vital.

Please send CV, covering letter including notice period and salary expectations to Mel Brown at mel@jojomamanbebe.co.uk.
Due to high application levels we will only contact candidates we would like to see for interview.

JoJo Stores
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LONDON

Chiswick - Part Time Customer Advisor More >

Crouch End - Part Time Customer Advisor More >

Dulwich - Assistant Store Manager More >

Richmond- Part Time Customer Advisor (14 Hours) More >

Chiswick - Store Manager More >

Putney - Customer Advisor More >

Putney - Temporary Part Time Customer Advisor (14 Hours) More >

West Hampstead - Part Time Customer Advisor (14 Hours) More >

Kingston - Customer Advisor More >

Wimbledon - Customer Advisor More >

Northcote Road - 2 x Customer Advisor More >

SOUTH EAST

Brighton - Customer Advisor (6 hours) More >

Harpenden - Store Manager More >

Cobham - Temporary Part time Customer Advisor More >

Farnham - Part time Customer Advisor More >

Guildford - Part time Customer Advisor More >

Marlow - Store Manager More >

Marlow - Assistant Store Manager More >

Sevenoaks - Temporary Part Time Customer Advisor (16 hours) More >

Windsor - Customer Advisor More >

Chichester - Part time Customer Advisor More >

MIDLANDS

Market Harborough - Assistant Store Manager More >

Shrewsbury - Part Time Customer Advisor More >

Shrewsbury - Assistant Store Manager More >

Shrewsbury - Store Manager More >

Shrewsbury - Store Manager More >

NORTH

Harrogate - Customer Advisor More >

York - Customer Advisor More >

NORTH EAST

Morpeth - Assistant Store Manager More >

NORTH WEST

Knutsford - Part Time Customer Advisor More >

SOUTH WEST

Salisbury - Part Time Customer Advisor More >

Ireland

Belfast - Part Time Customer Advisor More >

Cork - Part Time Customer Advisor More >

Cork - Assistant Store Manager More >

Cork - Store Manager More >

Cork - Store Manager More >

SCOTLAND

Edinburgh - Assistant Store Manager More >

Channel Islands

Guernsey - Assistant Store Manager More >

Guernsey – Customer Advisor (20 hours) More >

Customer Advisor

JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

Reporting to the Store Manager; you must thoroughly enjoy being on the shop floor offering excellent customer service including assisting with the personal shopping service, bra fittings and offering advice and information regarding products and clothing. The role will also involve assisting the Store manager with merchandising, stock takes and general maintenance of the store.

Key responsibilities of the role include assisting customers, processing sales via company Epos & Mail Order Systems, working within company ethos and ethics to achieve the business objectives, implementing and upholding company policies and procedures, providing assistance with deliveries, maintaining awareness of stock security and the Health & Safety standards within the store and finally assisting with in-store visual displays and standards.

We are looking for a highly motivated individual who is customer focussed and is an excellent communicator.

To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

Customer Service Advisor

JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street. To provide excellent customer services to new and existing customers and represent the company to a high standard of professionalism.

Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

  • To process telephone, mail and fax orders.
  • Advise customer on products and sizing.
  • Deal with minor customer service queries and problems
  • Inputting of catalogue requests from coupons and voicemail
  • Processing returned items for exchange or refund
  • Keeping the database clean of duplicates and ‘gone-aways’
  • Working with the Senior Customer Service Advisors to achieve excellent levels of service
  • Assisting CS Manager or CS Seniors with specific customer service projects.


  • Specific duties may be assigned to any individual who shows the attitude and competence to take on additional responsibility.

    This job requires:

  • Good communication skills
  • Previous call centre experience
  • Excellent customer service skills
  • Ability to work as part of a team


  • To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Weekend Customer Advisor

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    Reporting to the Store Manager; you must thoroughly enjoy being on the shop floor offering excellent customer service including assisting with the personal shopping service, bra fittings and offering advice and information regarding products and clothing. The role will also involve assisting the Store manager with merchandising, stock takes and general maintenance of the store.

    Key responsibilities of the role include assisting customers, processing sales via company Epos & Mail Order Systems, working within company ethos and ethics to achieve the business objectives, implementing and upholding company policies and procedures, providing assistance with deliveries, maintaining awareness of stock security and the Health & Safety standards within the store and finally assisting with in-store visual displays and standards.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Part time Customer Advisor

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    Reporting to the Store Manager; you must thoroughly enjoy being on the shop floor offering excellent customer service including assisting with the personal shopping service, bra fittings and offering advice and information regarding products and clothing. The role will also involve assisting the Store manager with merchandising, stock takes and general maintenance of the store.

    Key responsibilities of the role include assisting customers, processing sales via company Epos & Mail Order Systems, working within company ethos and ethics to achieve the business objectives, implementing and upholding company policies and procedures, providing assistance with deliveries, maintaining awareness of stock security and the Health & Safety standards within the store and finally assisting with in-store visual displays and standards.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Assistant Store Manager

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    The main aim of the role is to assist the Store Manager with ensuring the smooth day to day running of a retail location. In the Store Manager’s absence you will be responsible for managing a small team of retail staff, banking, observing stock levels, conducting stock takes, general maintenance and security of the store, assist with visual merchandising as required and offer a high level of customer service.

    Implementing and upholding Company policies and procedures and ensuring that stock replenishment activity is carried out effectively in the store.

    Supervision of the receipt of deliveries. Ensuring company security and health & safety standards are met in the store. Ensuring shop maintenance is carried out safely and quickly.

    Assisting with visual merchandising and marketing standards and display.

    All day to day staff management including implementing all HR policies along with training and development of new and existing staff.

    Supervising and ensuring the levels of customer service provided in the store remain at the highest standard. Responsibility for shop security including control of keys and response to alarm systems.

    You will be expected to ensure that open communication is maintained with head office and that all administration is completed on time and correctly.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator, sales orientated with the ability to train and develop and lead by example.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Store Manager

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offer our retail employees a competitive salary and bonus scheme, generous discount, training and development and fun and friendly working atmosphere.

    The main aim of this role is to ensure the smooth day to day running of a retail location. The role will involve managing a small team of retail staff, banking, observing stock levels, conducting stock takes, general maintenance and security of the store, assisting with visual merchandising as required and offering a high level of customer service.

    Key responsibilities of the role include understanding the company and individual store business objectives in order for the store to trade profitably, work within company ethos and ethics to achieve the business objectives, implement and uphold company policies and procedures, ensure stock replenishment activity is carried out effectively in the store. You will also be expected to supervise the receipt of deliveries, ensure company security and health and safety standards are met in the store, ensure shop maintenance is carried out safely and quickly, assist with visual merchandising and marketing standards and display, all day to day staff management inlcuding implementing all HR policies determined by the HR department and Retail Operations Manager along with training and development of new and existing staff.

    We are looking for a highly motivated individual who is customer focussed and is an excellent communicator, sales orientated with the ability to train and develop and lead by example.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Area Manager (Retail)

    The main purpose of this role is to offer support to a store portfolio in order to increase levels of customer service standards across the company, ensuring that company ethics and ethos are maintained at all times.

    Working alongside the Retail Operations Manager and Operations Director, you will be responsible for ensuring that company policies are met and maintained, staff are fully trained and excellent customer service standards are retained and improved.

    You must have a keen eye for detail to ensure that store promotions are accurate and merchandised to the company's exact standards.

    You will require a good knowledge of HR procedure and a sound understanding of health & safety requirements.

    This particular post is required to cover the following stores: - Chiswick, Chelsea Green, Westbourne Grove, Northcote Rd Kids, Northcote Rd Maternity, Blackheath, Dulwich, Putney, Richmond, Kingston, Cobham, Guildford

    Due to the location of these stores, the ideal candidate will be located in central or South London.

    Please note, due to the nature of the role there will a requirement for overnight stays.

    If you would like to apply please send your cv and covering letter to jobs@jojomamanbebe.co.uk

    Visual Merchandiser

    JoJo Maman Bébé launched as a very small company and has grown to be one of the UK's prominent multi channel Maternity, Childrenswear and Baby Product retailers. Trading has been predominantly via catalogue and the website, however the company is now rapidly expanding onto the high street.

    Whilst the company has expanded, we retain "small company" values and are committed to offering our retail employees a competitive salary and bonus scheme, generous discount, training and development and a fun and friendly working atmosphere.

    The main responsibility of the Visual Merchandiser (VM) is to ensure that window and in-store displays are cohesive well maintained, have visual impact, are changed regularly and most of all have a positive effect on sales.

    The position will require the holder to work closely with the Store Manager to ensure that day to day operational issues are met.

    He/She will have overall say in how often the store will change the merchandise and recommend through reports/briefs and plannograms the most effective layout plans.

    Alongside the primary role of upholding VM guidelines and standards, the post holder will also be required to offer excellent customer service including till operation - assisting with the personal shopping service, bra fittings (if appropriate) and offering advice and information regarding products and clothing.

    This post requires an individual with strong commercial awareness and communication skills, someone who understands company objectives and is driven by self motivation. He/She must have a very hands on approach to solving problems and be comfortable with multi-tasking and working the necessary time to complete company deadlines.

    He/She may be required to work away from home, travelling to other stores/new store openings.

    Full driving licence an advantage but not essential.

    To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Warehouse Operative

    MAIN PURPOSE OF JOB:
    To work in diverse areas of the warehouse, although it will be taken into account if a member of staff makes a particular request to work in one area should the need arise. Naturally the suitability of the work for the employee will be taken into consideration, along with the skills required for each particular job.

    MAIN RESPONSIBILITIES

  • To pick stock, replenish shelves, carry out manual stocktaking.
  • To pack into despatch bags or boxes orders for retail and wholesale customers. To complete all relevant paper work for posting and despatch.
  • Receive goods into the warehouse, checking despatch notes, counting stock, stock controlling and putting away to shelf.
  • To open, process and label all returned parcels that arrive back into the warehouse. To complete all relevant paperwork and return goods to shelf.
  • Operate Fork Lift truck.
  • Any other Duties allocated by Managers.
  • All staff are jointly responsible for keeping the warehouse clean and tidy, with specific responsibility for cleaning up their direct areas of work on a daily basis.

    Staff with specific qualifications, such as forklift licenses, will be required to carry out duties of that nature.

    KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

    The job requires:

  • Good communications skills.
  • General warehouse experience.
  • Ability to work as part of a team.
  • Reach Licence Essential.
  • Computer skills would be an advantage although not necessary as training will be provided.


  • To apply, please forward your CV with cover letter and salary expectations to jobs@jojomamanbebe.co.uk

    Credit Manager

    JoJo Maman Bébé is a multi-channel retailer of maternity wear, babywear and nursery products; with 57 stores nationally, a thriving e-commerce presence, and a growing international trade department. We employ approximately 550 people in the UK. The key to our success and customer loyalty is down to our design and innovation; attention to detail and pride in our work; and our ethical business practices. We may have grown into a major retailer but we haven’t forgotten our roots for providing quality and value for money, and the emphasis we place on service means we are a business our customers can trust. We adhere to a nonhierarchical structure, which means all managers must spend time working with their teams when all hands are needed on deck. Our success is very much a team effort.

    Our international department is in the process of rapid expansion with major distribution contracts established on a monthly basis. This is a newly created role, and the successful post holder will be required to demonstrate the ability to multi-task in a fast paced environment. The need for attention to detail is essential, coupled with the ability to work to strict deadlines, organize multiple shipments, and account management is also essential elements of this role. The post holder will have relevant experience within a financial capacity in areas of sales ledger, credit control, coupled with a working knowledge of Sage (or similar). The post holders abilities will include Customs and Excise legislation, taxation and VAT knowledge within international markets and the ability to implement, report and present profitability analysis up to Board level.

    General Description:

    • Management of credit control function for JoJo Maman Bébé. Dealing with internationally based customers of varying sizes (ranging from small boutiques to large multinational retailers).
    • Successful candidate will be responsible for managing the wholesale operations team based in Newport. Will need to liaise with Head of International Trade and customer service team based in London; the warehouse team based in Newport and international customers.
    • Ensuring all customers are set up with the correct tax code and ensuring Customs and Excise export rules are followed at all times.
    • Responsible for ensuring payment has been received before despatch for non-account customers and ensuring prompt payment for those with agreed credit.
    • - Responsible for ensuring all customers requesting credit are adequately credit checked and referenced (with on-going checks carried out biannually). Arranging credit insurance when necessary. Also liaising with external credit reference agency, credit insurers and customers.
    • - Monitoring customers with credit (as above) and highlighting late payment issues. Liaising with insurers to ensure notification requirements are met and removing credit facilities when necessary.
    • Working with the operations team and senior management team to ensure orders are despatched on a timely basis adhering to agreed customer delivery dates.
    • - Ensuring customers are invoiced on a timely basis, with the correct applicable taxes and that invoices adhere to the requirements of the country of destination. For large key accounts ensuring that the customers invoicing requirements are met to ensure timely payment.
    • - Managing debtor’s ledger, allocating receipts and reporting on aged debtors on a monthly basis.
    • - KPI reporting and other ad hoc reporting where required.
    Essential skills required:

    • - International credit control experience (export knowledge also desirable).
    • - Management experience.
    • Experience using Sage 200 or similar accounting software.
    • Strong excel and Microsoft office skills.
    • Strong communication and influential skills.
    • Must be flexible and able to travel.
    • - Must evidence problem solving skills.

    Desirable skills:
    • Export knowledge.
    • Languages.


    In return, we offer a competitive salary. If you would like to apply please forward your CV, confirming salary expectations to: jobs@jojomamanbebe.co.uk.