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JoJo Customer Service Team on Tuesday, March 03, 2015
Unfortunately, there have been had a very few reports of some baby wipes and lotions affecting the print on these mats. This matter has now been resolved.
E. Evans on Saturday, February 28, 2015
Really disappointed with this changing mat. The pattern faded within a week of starting to use it. This makes me question both the quality and more importantly the safety of this product.
Not up to the usual jo jo standards.
I would NOT recommend this changing mat and we've had to replace it as we couldn't jeopardise our newborns health or safety.
charlotte Thomas on Tuesday, October 07, 2014
Great product and lovely design
Cheryl on Wednesday, August 27, 2014
I was very disappointed with the product too. as per the previous review the pattern faded after a few days. Customer services offered a replacement but I was not keen to waste petrol going to get the replacement for the same thing to happen again, especially so soon after having my son. I must say all other JOJO products have been 5*
Natasha Owens on Thursday, June 26, 2014
I am very disappointed with this changing mat. We have only been using the mat for 6 days and the pattern is coming off already and looks old because of it. We often put a muslin cloth under our daughter on the mat and the pattern is still fading. We had used a different mat since our daughter was born as we were living oversees and we had no issues with the other mat. I had wanted to keep this one nice and not squash it to get it oversees! We have put our daughter on her tummy daily on the other mat to strengthen her neck, however I daren't put her on her tummy on this mat as I do not want her to lick the mat when the pattern is coming off so quickly. Needless to say, I am going out now to buy a replica of the first mat we had from a well known baby shop.
Natalie on Monday, June 23, 2014
Although slighty more expensive than some brands, this mat is much better quality. Very soft, cute design and perfect for purpose
Sally Jennings on Tuesday, June 10, 2014
We added two of these mats to a wish list prepared in advance of our baby's arrival, and were disappointed to find that one mat ripped when our baby was just 10 days old, despite very light use (we use one mat for upstairs and one for downstairs). The torn mat was replaced very swiftly by Jojo Maman Bebe but no explicit apology was made for its poor quality.
Like other reviewers, we have also found that the pattern on both mats is already rubbing off (our baby is still only 17 days old). I would not recommend these mats - I expected the quality to have been higher for the price, which is at least double that of apparently similar mats available on Amazon and elsewhere.
Flossie on Tuesday, April 01, 2014
Good quality change mat. Easy to wipe clean and in a soft plastic, not the like the hard, cold plastics which some cheaper mats are made from.
Christina Slater - JoJo Customer Services on Friday, January 24, 2014
We are sorry that you have experienced a problem with this changing mat and we are looking into how we can improve this.
We have had just 2 complaints regarding this issue and sold well over one thousand mats. These mats are produced with an accredited UK supplier who also supplies other major competitors in the nursery industry.
Rachel Mcshane on Thursday, November 14, 2013
Loved the pattern but unfortunately it started rubbing off after only a few days. Such a shame, I had to return it.
Elephant Print Changing Mat
A foam filled changing mat to keep your little one comfy whilst changing.
This wipe-clean changing mat is foam filled for comfort and support.
- Phthalate-free PVC cover.
- Wipe clean
- Size approx. 70 x 50cm