customer service advisor on 26 August 2016
Hi Vanessa, thank you for your feedback and I am sorry to hear of your disappointment. Either myself or one of the other Customer Service Team will be in touch with you directly. Best Wishes, Jo W, CS Team.
Vanessa on 26 August 2016
In theory this should be a great product - when I could actually get it working my twins responded very well to the eyes open/shut thing signalling wake up times. But functionally, as a harassed mother of twins, something needs to be simple to operate. Not only are the instructions complicated, it is very easy to mis-program in a hurry. With toddlers scampering about and needing a straightforward bedtime this is very hard work. I also found the girls could easily change the time on it, adding to the complication. To top it off, when it accidentally ran out of batteries one nap time, it emitted an ear piercing noise that was impossible to turn off due to no off button. After ten solid minutes, and with no Philips screwdriver to hand to remove the batteries, I am sorry to say it met an unfortunate end by being thrown out the window into the garden to enable my girls to sleep. Such a shame as it could be a great idea.
Adrian on 12 June 2016
Great idea, user interface not brilliant and similarly the manual could be better written - that said I would have given 5 stars for the product in use, great way to train bedtime and morning routine. However after 2 years of careful use the product has broken without warning, just giving a blank green screen.
Susa Apps on 10 June 2016
Bought this clock after 30 years of getting up when the sun rises with my special needs daughter. As she hasn't any idea of time. She now knows it's not time to get up until Sam opens his eyes. Intructios could be a little clearer having to refere to you tube. But this is has given me a well deserved lie in till a normal time of day in the summer months (not 4am) So well worth every penny spent. A big big Thank you
Tatiana Serbina on 17 November 2015
I have selected clock sheep for my son, 2,5 years old, as he starts to sleep along, learning numbers and interested in all amazing toys. Zazu Sheep combines several things in one toy, namely it is a toy friend, which learns , develops, amazes and at the same time it looks very cute! My son liked it from first look. I have also appreciated good service and quick delivery! I'm satisfied with my choice and will revert to JoJo Shop for next purchases.
Aurelie on 21 September 2015
Fantastic product! I love the fact that there are several indicators of daytime / nighttime (the sheep's eyes, the colour of the clock, the picture in the clock), that there is a 30-min "intermediate" time before the wake-up time (different colour + the disappearing stars), that the alarm can be set on silent, that it can serve as a nightlamp (or not!), that it can work with mains or with batteries. A very complete product, and my daughter loves it too!
Joyce Quilietti on 16 September 2015
Love this clock. This is the second one I have bought for my grandaughters. However I have had to send this one back as it was faulty when it arrived. I am not very pleased that I have had to pay the postage for it to be returned.
Alexandria on 04 August 2015
Had for a week now- working well! 4 yr old boy loves it and happily jumps into bed and tells me to put the sheep to sleep! He has stayed in bed after waking early waiting for Sam the sheep to wake up! We love it!
Lesley on 21 April 2015
Terrible - I was sent a faulty clock and was told they wouldn't send a replacement until the original had been checked. I then heard nothing more, I had to chase them about the replacement and was then told by email that I had been given a refund. No-one bothered to contact me or send a replacement.
Olivia on 26 January 2015
What a charming product. My baby adores it. Although it could take quite some time to go through the instruction manual. Once you know how it works, it will be absolutely great.
Frank S. on 20 January 2015
For my work, we frequently travel across the globe. Our little son is not used to the constant time differences. During a fair I came across this product. I am glad to say that this product definitely helps my son on trips. Sam became his travel companion and they sleep and wake up together. You can use it with batteries or a adapter which makes it very convenient. Moreover, the design is marvelous, we always get compliments from parents we met during our trips.
Rafal on 13 January 2015
It isn't possible to set go sleep time and wake up time. It is only usefull for wake up. Display contrast is strongly dependent on horizontal angle. Keyboard driver in software is also bad.
Lily on 12 December 2014
Great fantastic product! My Eric loves Sam and when it is time to sleep, he request to put him together with Sam to bed. We taught him that and it apparently works (with the help of Sam of course).
Gem on 11 November 2014
Bought to help my three year old stay in bed a little longer! First night he moved it into the kitchen at 3am so that he didn't have to wait for it to wake up but after that he really got into waiting for the eyes to open and the 30min count down to wake up helps to reassure him. The set-up isn't very intuitive so wait until you have time to read the manual properly and then it's fairly straight forward. Worth the money for that extra hour in bed certainly!
Louise on 07 November 2014
Our nearly 2yo little girl is sleeping a lot better through the night thanks to the combination of Sam the Sheep and the JoJo sleep suits. This came over the daylight saving change, so it was no mean feat when she stayed in bed until the sheep's eyes opened. Like the other reviews we had to look up set-up instructions online.
Fran Cundill on 28 October 2014
Great idea! Only annoying aspect is you can't set a specific go to sleep time eg 7.30pm, only the wake up time so you have to set it every night as your putting your child to bed!
ht on 09 October 2014
Overall quite happy with this clock. It does take a bit of time to read instructions and figure out how to use, it is not super clear which buttons to push to set all the options, did figure it out eventually that it is the right hand arrow to set each option, before you can move on. We are using the light option on kids, but the light even on 1 is bright enough to wake them, so we never make it to the blue light in the morning, its green light then go in our house! Also I have not figured out how to turn the light off if you hit it immediately seem to have to wait 5mins before it goes off again?... quite a pain when you bump it and trying to get them to sleep! Think we will try the 'baa-ing' option maybe when they a bit older. Overall it has meant an end to 5-5.30am wake ups and now a respectable 6am.
Lisa on 07 October 2014
The Sleeptrainer delivers! My son used to stood next to our bed at 6 every morning. But since we got the sheep for him, he learned to stay in bed longer. I think the eyes of the sheep and the sound he is making does the trick. It has been over a month ago and I am very content.
Carol on 26 September 2014
Last month when I was in the UK, I bought this product for my little one of 3.5. I really love this sheep as he looks very cute and make such an adorable sound! At first it looks quite complicated but after going through the instruction manual a couple of times, it will get easier. My child does listen to the Sleeptrainer, he stays in bed a little bit longer! You can adjust it to a preferable time. The price is reasonable, since you get what you pay for!
Julie on 27 May 2014
My 3 year old son loved this, especially the baa-ing sound even though on the loudest setting he still sleeps through it! However quality is poor it regularly locks up and needs resetting and now after just a couple of months it has completely broken.
Nadine on 27 April 2014
Best purchase ever. I love it as it made bedtime and nap time more fun. Two and a half year old really pleased with it every time Sam wakes up and always reminds me to put him to sleep.
Sarah Denyer on 07 April 2014
Here is a link to the video, which should help with instructions youtube.com/watch?v=2XoGOlEBrcE To make sam go to bed and close his eyes, use the down button to set the time you want him to wake up, once set, his eyes will shut automatically. If you want the same wake up time each day, and dont want to keep setting the time, just press the down button for 3 seconds and his eye will shut until wake up time.
P on 04 March 2014
supposedly really good but the instructions are incomplete. Can someone write down how to wake Sam up and how to make him go to sleep on command? Quite useless without these instructions
ruth on 16 January 2014
Bought this for my 3 year old and love it. Instructions a little lacking but once I'd figured out how to put Sam to sleep, he's a great visual symbol for when it's sleep time! I like how the time is displayed in both analogue and digital forms simultaneously. Only drawback is the clock face isn't visible from all angles, but hey, the room is small so this isn't a huge problem. Like how the backlight brightness is controllable so you can make the room darker if need be.
Kirstie on 11 December 2013
Thank you to the helpful people at jojo both at customer service and Exeter branch in helping me choose this, after little five yr old girl had hornet in her room and was terrified to go to sleep - Samm the sheep gives her confidence in her room it night as she can see if it is almost morning - he glows different colours to indicate if almost time to get up- and opens his eyes when timeout is time to get up - we also put him to sleep at night together - he closes his eyes when you set the timer. Plus he has an alarm (baa, tweet or standard beep) - the baa-ing is a huge hit! It has been a really good buy, she loves him and also he is helping to teach her the time as well - and doesn't tick either, hands on clock are part of the LED display. Have used jojo lots over the years, have found them a v helpful company selling useful and innovative products.
Suzi Tagg on 25 November 2013
If you check the youtube & look for Sam instructions they are brilliant. Good luck!
Kate on 29 October 2013
The clock looks good. The problem? The instructions for programming it are poorly written and printed in a TINY font, making programming such a headache that we haven't been able to start using it yet!
Zazu Sam Sheep Sleep Trainer Clock
The Sam Sheep clock trains little ones when to get up.
Encourages sleep routine
Stars disappear to count down the time
Alarm with volume control
Analogue and digital clock
Operates on AC/DC adaptor (included) or 4 x AA batteries (not included)
Unfortunately we are unable to deliver this item to UNITED KINGDOM.