Customer Service Team on 18 April 2016
Hi R Rea, thank you for your feedback and I am sorry to hear of your disappointment. Either myself or one of the other Customer Service Team will be in touch with you directly. Best Wishes, Jo Pembridge, CS Team.
R Rea on 17 April 2016
Product is awful! Wood is cheap, screw holes don't match up. Only good thing is screws are actually really good. For the amount of money the shelves cost, I expected better quality - especially from a company such as Jojo Maman Bebe. Has made me think twice about buying furniture from there in future.
Customer Service Team on 30 March 2016
Hi LJ, thank you for your feedback and I am sorry to hear of your understandable disappointment. Either myself or one of the other Customer Service Team will be in touch with you directly to discuss this further. Best wishes, Lucy, CS Team
LJ on 28 March 2016
Disappointed with the quality of the wood for the price, also came slightly chipped.
Em on 13 January 2016
Excellent purchase. There were a couple of screws missing from the box but the customer services team sent out replacements very promptly. Easy to put up, looks great and we love that we can move it around our flat from the lounge to our son's room.
Julian Norman on 12 January 2016
This was the second one of these storage units we've purchased from JoJo, the previous we got three years ago. Ordered this one as was pleased with the original but have to say that we were very disappointed with the quality of the new one. The wood was poor quality, varnish poor, fixings and wheels are much poorer quality and fit was no way as good. Considering it cost the same I wouldn't r Suggest anyone considers purchasing this unit and recommend you look elsewhere.
Nicshep on 17 December 2015
As other reviews have commented ours also came damaged but luckily was at the back of the unit and we didn't want the hassle of returning. Does look very nice now it's put together
Kate on 08 December 2015
Having had to send the first one back because it was damaged the second arrived undamaged. Nearly put it together when it became impossible to complete as the holes didn't line up to allow the screws through. Sent it back and bought from elsewhere.
Claire on 02 December 2015
A simple and practical unit, perfect for a play room. Fabric drawers add some colour. Glad we got it on offer though!
Kate on 25 November 2015
First white units were damaged when we opened the packaging, annoying. Had to take photo to show damage. New one arrived today, yet to open it but I can see one corner of the box is badly dented.
Zoe on 08 November 2015
Ordered the white unit with matching pink boxes. Back panel was damaged as was one of the pink boxes on arrival. Customer service arranged for new parts to be sent out after we'd sent in photographs of the damage - no problem with that as it's easy enough to do using your mobile phone. New parts arrived promptly.
When put together, the screws kept snapping and eventually, when built, the sides didn't seem to fit together properly, there were some gaps where the screws didn't seem to have tightened/fitted well enough.
Lukily my husband sorted that out somehow and the finished product is great, great storage unit, sturdy and looks great, but if you don't have the ability to use other DIY tools/products to make it right, it may not look that great with unsightly gaps between the panels!!
Joanna on 21 October 2015
I chose the pine finish and am disappointed. It looks cheap - there are marks on the wood and some of the corners don't meet properly when assembled. The original package had one piece that was drilled incorrectly and one with a dent in, plus three damaged castors. All were replaced immediately and without quibble after a phone call to customer services (open on a Saturday!), so I can't fault that aspect, but I could have done without the hassle. It seems sturdy enough and I don't want the hassle of returning it so am keeping it, but wish I had bought cheaper elsewhere.
Roz Conroy on 14 October 2015
This storage unit would be perfect for organising our many toys. We were so disappointed with the quality of the pine colour we chose. I was advised to take photos and email them on. Just frustrating as with 2 young children and being pregnant its another job to add to the list! Such a shame as we often order from Jo Jo and have never been disappointed. There were many indentations, wood filler in places and plenty of marks on the wood. Very poor quality.
REvans on 07 October 2015
Easy to build - did it all by myself, although it felt a bit flimsy when I moved it. It fits well underneath my son's cabin bed with plenty of room for toys and books. We also bought the boxes that fit, they hold a lot of toys.
Nicola on 05 October 2015
When we first received the box, the wood boards were damaged but the whole product was replaced quickly. Now the 6 hole storage unit looks good in our son's room!
Bob Kerr on 21 September 2015
Storage units look attractive onscreen but when unpacked, the pine laminate boards are poor quality. The individual planks used to make the board have obviously been damp and have gone mouldy before they were varnished, leaving black patches across the boards. There were also several scratches and cracks that were crudely filled with wood filler. The boards are obviously not first grade. Delivery to Shetland in the north of Scotland was good and self-assembly was easy. Quality of product is poor.
Nicole on 08 September 2015
Absolutely brilliant storage unit. Very sturdy, good quality and easy to put together. Quite heavy but this indicates that good quality materials were used in my opinion! Holes are a good size to put plenty of toys in and has created a really nice space to hide our clutter. The top piece arrived damaged and customer services sent one out straight away to us, but otherwise very happy. We also bought the plastic tubs to fit into the holes. Well worth the money.
Louise on 09 April 2015
We're delighted with this storage unit. It swallows up loads of our 2 year old son's clutter and looks smart in our living room. It arrived within 2 days and was easy to assemble (even with our son's 'assistance'!)
Kim Holdsworth on 03 February 2015
This is the 2nd item I've ordered from jojo mamas and I must say I'm really happy with both items. Will defiantly be ordering more stuff in the future.
jeanette lambert on 29 January 2015
Bought the unit for my grand children there parents love it good buy thank you
Barry Burke on 22 December 2014
Poor quality. Pieces didn't quite fit together. Couldn't get one of the back boards to fit at all. This is the first time we have ever had to complain about one of Jojo Mamam Bebe's products.
Perksey on 26 November 2014
We brought this for our hallway to store some of our daughters toys. Good quality, easy to put together. Very pleased.
Charlene on 17 October 2014
Ordered for playroom. Excellent storage and looks great quality. Nice height for kids. Was going to go for cheaper ikea version but I'm glad I didn't as this does look much nicer. Hubby had a few issues with screws as they just kept snapping! Other than that, very pleased.
Jasmin on 01 October 2014
Order received promptly but in a really disappointing condition with six pieces of wood badly damaged and one of the wheels smashed. Called customer services who insisted upon email receipt of photo evidence of damage of each piece. Not ideal but sent as requested. Customer service seem to have a 24 hour turnaround in responding to any email, even if reply to original complaint. Still waiting for resolution 2 days on and not happy with suggestion they may replace parts but not take damaged ones away. As a regular jojo customer hugely disappointed with both condition and after sales service.. Expected more
Roger Godfrey on 23 December 2013
Eactly what we wanted. Deivery prompt and safely packed
Natalie on 24 November 2013
I bought this as toy storage for the downstairs of our house. It was straight forward to build and seems sturdy. I bought the large blue boxes to use with it. The boxes are a good size to store a variety of toys.
6-Hole Storage Units
Ideal when lots of storage is needed in bedrooms, playrooms or kitchens.
Available in a white paint or Pine wood finish. Storage units that can be used with or without our Large Storage Boxes, Plastic boxes not included.