• FREE STANDARD UK DELIVERY ON ORDERS OVER £35
  • STANDARD UK DELIVERY 3-7 DAYS
  • ORDER BY 1PM FOR NEXT WORKING DAY DELIVERY
Customer Service
Due to Coronavirus our Customer Service is available
Mon - Fri 9am - 5pm
Please note: We will not be open on Monday 25th May

We are here to help and want to make it as easy as possible for you to contact us. Whether you have a question about your order, need some sizing advice or would like to tell us about your shopping experience, you can get in touch in the following ways.
Customer services opening times
Monday - Friday 9am - 5pm
FAQs
We’ve listed the questions we get asked the most. Try here first for a quick solution to most queries.
Chat with us
Our live chat service is the easiest way to get in touch during office hours.

Please quote the email used in your order to help us access your details.
Email us
Please complete the form below and our Customer Service team will be in touch. It may take a little longer for us to get back to you if we are very busy.
Email us
Call us
From outside the UK please call +44 333 240 0700
Visit us in store
Following government advice we have closed all our JoJo stores until further notice.

Pop into your local store where our store teams will be happy to help and give advice.