Delivery

We will email you when your order is ready to collect.

Please do not come to the store to collect until you receive your email.

Please bring proof of identity with you. If someone else is collecting on your behalf they will need to bring proof of your identity.

Your order will be held in store for 7 days.

Standard delivery is available to all UK addresses.

UK addresses include Highlands and Islands, Northern Ireland, the Channel Islands, Isles of Scilly, Isle of Wight and the Isle of Man.

Delivery is 3-5 working days excluding bank holidays.
Customers ordering from the places listed below will need to add additional delivery days:
Highlands - 1 additional day.
Orkneys and Shetland Islands - 3 additional days.
Outer Hebrides - 4 additional days.

BFPO orders are included. JoJo will not pass on any additional charges in support of our Armed Forces.

In order to keep Sterling prices consistent, we are not able to remove VAT from orders delivered to the VAT free British Islands. However, most orders will not be affected as there is no UK VAT on childrenswear.

Standard delivery is available to all UK addresses.

UK addresses include Highlands and Islands, Northern Ireland, the Channel Islands, Isles of Scilly, Isle of Wight and the Isle of Man.

Delivery 3-5 working days excluding bank holidays.
Customers ordering from the places listed below will need to add additional delivery days:
Highlands - 1 additional day.
Orkneys and Shetland Islands - 3 additional days.
Outer Hebrides - 4 additional days.

BFPO orders are included. JoJo will not pass on any additional charges in support of our Armed Forces.

In order to keep Sterling prices consistent, we are not able to remove VAT from orders delivered to the VAT free British Islands. However, most orders will not be affected as there is no UK VAT on childrenswear.

Delivery between 9am - 8pm (excluding Saturday, Sunday and bank holidays).

Tracked & 1 hr delivery slot by text or email.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

Delivered Next Working Day before 12 noon (excluding Saturday, Sunday and bank holidays).

Tracked & 1 hr delivery slot by text or email.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

Service not available for Personalised products

Delivered between 9am - 9pm.

Tracked & 1 hr delivery slot by text or email.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

Service not available for Personalised products

Delivered between 8am - 12 noon.

Tracked & 1 hr delivery slot by text or email.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

Service not available for Personalised products

Delivered between 10am - 8pm.

Tracked & 1 hr delivery slot by text or email.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

Service not available for Personalised products

Delivered to DPD collection points next day before 12noon.

Service not available to postcodes: AB31 & AB36-38 & AB41 & AB55-56, FK17-21, GY (All), HS (All), IV1-51 & IV55-56 & IV63, JE (All), KA27-28, KW1-17, PA20-49 & PA60-78, PH19-26 & PH30-44 & PH49-50, ZE(All).

You’ll be notified by email & text when your parcel is ready to collect, and you'll have up to 7 days to collect at a time that best suits you. We ask that you bring a photo ID such as a driving license or passport and a proof of address such as your utility bill.

There are 2,500 DPD Local Pickup shops in the UK with many offering extended opening times. Locations include Halfords, Sainsbury's, Rowlands & Numark pharmacy chains and Doddle sites at key railway stations.

Simply select DPD Local Pickup and choose a Local Pickup shop from the list shown, DPD will provide tracking information as soon as your order leaves our warehouse. Collection available 7 days a week in most cases (excluding Saturday, Sunday and bank holidays) - check collection store opening times.

Service not available for Personalised products