Customer Service Team: Extremely sorry to hear about this. If you would like to discuss this further, please contact us on [email protected] Thanks, Eirian at JoJo.
I ordered this walker for my daughter who is almost walking. But I am terribly disappointed. The paint on the wooden blocks is chipped. About 18/30 wooden blocks have a chip or paint damage. One of them has deep wood damage and it’s gone soft. But this item arrived like 2h ago. Worst part was a horrible hole in the base part of the trolly. It’s suppose to be a hole to nail the handle to the base but it’s not a hole. It’s just damaged wood, as if someone has tried to make the hole using a blunt instrument and only fractured the wood. One of the rings on the counting section has a faded paint job. Not at all what I expect for this price.
Izzy Izzy ,
04/09/2018
Customer Service Team: Extremely sorry to hear about this. If you would like to discuss this further, please contact us on [email protected] Thanks, Eirian at JoJo.
I ordered this walker for my daughter who is almost walking. But I am terribly disappointed. The paint on the wooden blocks is chipped. About 18/30 wooden blocks have a chip or paint damage. One of them has deep wood damage and it’s gone soft. But this item arrived like 2h ago. Worst part was a horrible hole in the base part of the trolly. It’s suppose to be a hole to nail the handle to the base but it’s not a hole. It’s just damaged wood, as if someone has tried to make the hole using a blunt instrument and only fractured the wood. One of the rings on the counting section has a faded paint job. Not at all what I expect for this price.
Izzy Izzy ,
04/09/2018
Customer Service Team: Extremely sorry to hear this. If you would like to discuss this further, please contact us on [email protected] Thanks, Eirian at JoJo.
Had to supply our own screws for the handle as ones provided were too small and of no use.
Paint chips off blocks upon contact with anything, my little one is teething at the moment I have stopped her playing with this toy as I’m worried about her swallowing paint chips.
Lauren Lauren ,
31/08/2018
This baby Walker was everything I expected it to be. Bright blocks, sturdy construction. We had some small difficulty putting it together but nothing major. I thought the price was fair too.
Even though it arrived almost two months after we’d purchased it , it came before March, the granddaughter’s first birthday. She set to immediately, attracted by the blocks.
Sally Baines ,
10/02/2018
Customer Service Team: Really sorry to hear this. I have emailed you directly to resolve. Thanks, Emma at JoJo
Very poor quality. The paint on this product comes off onto anything the walker crashes into which it will as it is designed to be pushed around by an infant. My apartment is now marked beyond belief. The walker was hidden from my little one after a week because I just do not want any other marks on the walls of my apartment. I regret purchasing this. Terrible product. Why would you cover a walker designed to be pushed around by an infant in paint that comes off upon impact with an object?
Ben Ruffell ,
29/01/2018
We purchased this product after reading several positive views (inc. mumsnet). The walker appears solid, the bold colours are very attractive and the product fits the bill for our grandson who is in the process of trying to migrating from a crawl to a walk. The walkers was a little more expensive than we had anticipated and the only thing that lets it down is the poor quality of paintwork on some of the bricks, several of which have white blots still visible - we would have expected slightly better workmanship for the cost.
Andy Greaney ,
05/01/2018
Sorry to hear this, glad to see you've arranged a collection for a full refund. Many Thanks JoJo Cs Team
Very poor quality, front panel is wobbly and split, rough edges the bricks have splits in aswell, dowls too short for the handle bar, we’re extremely disappointed, and have requested a refund.
Sarah Mead ,
03/01/2018
We bought this for our 13 month old grandson for Christmas, he absolutely loves it and soon took his first steps with it. It is sturdy and well made, and the colours are lovely, slightly more subtle than most toys, so our designer son and his wife are pleased with it too. The bricks present a good challenge when fitting them back in the truck as they are various shapes, so require tessellation skills! Our grandson just enjoys loading them inand out, the tessellation will come later no doubt!
Christine Durow ,
02/01/2018
Lovely product. Looks really nice and my 8 month old seems to like all the features.
Wanita Merilainen ,
12/12/2017
Traditional wooden toy.I have bought this for my Granddaughter for Christmas.Very well made,will last many years.Love the good old fashioned toys you can't beat them, much nicer than the plastic alternatives.
Debra Tuffy ,
13/11/2017
We are so sorry that you were disappointed. We will contact you directly regarding this issue Best regards CS Team
Bought this about 6 or 7 months ago and was pleased with it to begin with, the colours are lovely and my little one found it just the right size to toddle about with. However the handle has quickly become very wobbly as the dowels don’t seem to be long enough to hold it steady, I also just found that the handle bar was getting wobbly, went to tighten the screws and found that even when I try and tighten them they literally just pull out leaving an unusable trolley with dangerous screws poking out. Really disappointed as for this price, and the quality I expect from JoJo, I was hoping that this would last much longer.
L Heath ,
12/11/2017
Bought for a Christmas gift, it is lovely and bright with interesting shaped bricks,
I’m sure it will get a lot of use
F Thompson ,
08/11/2017
This baby walker has been bought as a Christmas present for my granddaughter so has not been used yet, but on inspection it looks very good quality, compact and will give her hours of pleasure playing with it.
Sheila M ,
05/11/2017
This baby walker has been bought as a Christmas present for my granddaughter so has not been used yet, but on inspection it looks very good quality, compact and will give her hours of pleasure playing with it.
Sheila M ,
05/11/2017
Lovely gift for my grandson's 1st birthday, he loves it. Well made and lovely colours.
Carol Galloway ,
04/11/2017
Lovely bright traditional wooden walker. Very easy to assemble and strong enough to hold baby's weight when he pulls himself up on it. The paint on the bricks has chipped a little within first week through inevitable chewing but I much prefer this to the plastic alternatives.
Gemma Major ,
03/11/2017
My baby enjoyed it from the first second he saw it
Vasilica toader ,
25/09/2017
It's nice to look at and very colourful, but I agree with what Andrea said in a review a couple of months ago. The whole thing is too lightweight and the wheels are wobbly. I didn't even get around to putting the handle on, because I was disappointed with the quality of the body. I returned it straightaway and bought a much sturdier one from a high street department store for only a couple of pounds more.
Lesley Langley ,
06/08/2017
My grandson (10 months old) got hold of the handle as soon as his set eyes on the walker,he plays with the wheels and the coloured blocks. I wanted a walker just like his dad had enjoyed and this is it.
Suzanne Lavery ,
02/07/2017
Customer Service Team : Thank you for your review. I will certainly pass this feedback on the the relevant team for you. Many thanks, Helen at Jojo
It is a bit wobbly, because the handle should have two screws instead of one screw plus one wooden dowel.
I think it would help if the base is a bit heavier so it doesn't tip over when the baby is trying to pull herself up.
It would be handy also if the speed of the wheels can be adjusted. This can be easily achieved by adding optional rubber rings between the wheels and the base box.
Andrea Santangelo ,
27/06/2017
Great product, well made and very attractive colours which my grandson clearly loves.
Great service and delivery too.
thanks
Angela Lindl ,
22/05/2017
It's beautifully made and the colours are gorgeous. My daughter loves this walker.
Juanita Hall ,
20/04/2017
A well designed, good quality, bright walker and my daughter loves playing with the blocks.
Leigh Ogden ,
07/04/2017
Free Standard Deliverywith orders over £35 £0.00
ReturnsFree returns to store or return by post
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