Gift Cards

eGift Cards should usually arrive within 30 minutes of placing your order. You can also choose a delivery date up to 60 days in advance, perfect if you’re planning ahead for a special occasion. The eGift Card will be delivered after 6:30 am on your specified day.

Physical Gift Cards are sent to you by post and normally arrive within 3-5 working days.

Yes – you can use your Gift Card or eGift Card as full or part payment for purchases in JoJo Maman Bébé stores in the UK and Ireland, or online at jojomamanbebe.co.uk. Any leftover balance stays on your card for next time.

Your Gift Card or eGift Card will stay valid for 24 months from the last time you used it to make a purchase or check your balance.

To redeem a Gift Card or eGift Card online at jojomamanbebe.co.uk select “Giftcard / eVoucher” as your payment method at checkout and enter the details from your Gift card or eGift Card when prompted.

Simply hand over your Gift Card at the till when you’re ready to pay. If you’re using an eGift Card, you can either show the email on your phone or bring along a printed copy.

Once purchased, Gift Cards and eGift Cards can’t be returned, exchanged, or refunded, and they can’t be swapped for cash.

You can check your balance any time by calling 0333 777 8800 (UK) or 1890 88 6111 (Republic of Ireland). You’ll also see your remaining balance printed on your receipt after any in-store purchase.

Not at all! You can spend just part of your balance and save the rest for later, as long as it’s before the expiry date.

Yes, you can add more money to a Physical Gift Card in participating JoJo Maman Bébé and Next stores, up to a maximum of £200. Please note, eGift Cards can’t be topped up.

Yes! If you return something you paid for with a Gift Card or eGift Card, the refund will go back onto a Gift Card or eGift Card for you to use again later. If you used a mix of payment methods, we’ll refund each one accordingly.