FAQ's

Postage is completely free when you trade in 10 or more items, or when you use one of our clear-out bags. You will receive an email with some simple steps on how to process your pre-paid shipping label.

Yes absolutely. We know it’s a faff to have to send some clothes to one place, and some to another. We’ll accept clean, wearable kids clothes from any brand.

You will receive 30% of the price we can sell the item for. Those prices are calculated as follows:
• Brand New items = 60% RRP
• Excellent Used items = 40% RRP
• Very Good Used items = 35% RRP
• Good Used Items = 30%
• Satisfactory Used items = 20% RRP
We promise to judge your clothes fairly. In fact, 79% of clothes we receive are rated good or better.

You will receive 20% of the price we can sell the item for, when returning in a clear-out bag. Check our website for the long list of brands we can resell.

Every item will be assessed by thelittleloop’s expert team, to decide its condition. If it is saleable, you will automatically receive your credit, based upon its condition. The item will then be steamed, and any defects photographed before being listed for sale.
Our conditions are:

• Brand new: Never worn and/or with tags
• Excellent: Like new, no imperfections.
• Very Good: Used a few times, but still looks great.
• Good: Obviously worn with some signs of wear but no significant stains or damage.
• Satisfactory: Used a lot and may have minor stains or defects.
We promise to judge your clothes fairly. In fact, 79% of clothes we receive are rated good or better.
• If an item cannot be sold it will be recycled by our UK recycling partner.